I will NEVER again buy a printer that shuts itself down when one or more ink cartridges are going dry. Though my black ink was full, the printer would not work until I purchased more HP ink cartridges. Then it took over 5 days from the point I ordered the cartridges which is completely different from previous 'forced' purchases which used to be shipped overnight. While part of this longer delivery may be the result of present day in shelter placement, it still doesn't answer the question as to WHY the printer will not work using alternate ink cartridges. From this point out, never again will I purchase either a laptop or printer created by HP.
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Mary, HP Care, April 29, 2020
Hi,
I am sorry you had this problem. We do try to get the shipments out as quickly as possible.
I'm also sorry that the type of printer is not to your liking. It has to shut down when the ink gets too low in any of the cartridges to avoid damage to the printer. Also, this type of design is supposed to ensure that you do not experience the fading and lessening of print quality as the cartridges start to get low.
If you would like to continue to print while the cartridges go dry, you would be better off getting a printer that uses tricolor cartridges. Those printers will let you print until there is absolutely no ink on the page!
[This review was collected as part of a promotion.] I always buy HP ink as it works as it should that meaning last for a long time and I don't have to worry about it causing any problems with my printer.