hp.com Customer Reviews Collected from hp.com
HP - 933XL High-Yield Ink Cartridge - Yellow
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 349 reviews
5 Stars
270
4 Stars
26
3 Stars
15
2 Stars
7
1 Star
31
88%of customers recommend this product. 
(
121 out of 138
)
Customer Reviews for HP - 933XL High-Yield Ink Cartridge - Yellow
Customer Rating
5 out of 5
5
It Works Like It Should
on May 28, 2019
Posted by: Julie7979
from Phoenix, Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's an ink cartridge and prints ink on paper without smearing
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Ink
on June 4, 2019
Posted by: Trish2004
from Belleville, Il
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only use HP ink in my HP printer. The High Yield ink cartridges are great and they are a good value.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Colored inks are depleted when not in use
on July 11, 2019
Posted by: Swindled
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have my printer set to "Black Ink Only", but it still runs out of the colored inks! It won't print in black if any of the other colors are empty, so I constantly have to spend money to replace the other colors (even though they are never used) just to print in black. This printer at home is minimally used since I do most of my printing at work. I've probably printed about 20 pages (using black ink only) in the past 2 years.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Response from hp.comBy MaryHP CareJuly 18, 2019
Hi there,

I'm sorry about the experience. I can understand your disappointment.

I am very sorry for the confusion. This type of printer has much different cartridges than a lot of other HP printers. Some printers can actually print using only a black cartridge, IF the tri-color cartridge is removed.

With this type of printer, when using the black only setting, you will still have to get color cartridges occasionally because the tiny nozzles that spray the ink onto the paper will clog unless they are cleared regularly. When you are not using a color, the printer will have to use a tiny bit of ink during maintenance to clear the nozzles for that color. Not doing so could ruin the printhead.

Something that you can do to help save ink is to shut down the printer when it is not in use. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the cartridges are protected from excess drying, which can clog the printhead and require cleaning to get it printing again.

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good product
on July 25, 2019
Posted by: Calvino
from Pittsburgh, Pa.
[This review was collected as part of a promotion.] I have been using HP for some time. Love it and will recommend I know to use it.
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Features
on September 11, 2019
Posted by: Vinmar
from Paris Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy about the product and the fast delivery I love the product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent Dependable Performance!
on September 12, 2019
Posted by: Joe Cat
from Pittsburgh, PA
Verified Purchase:Yes
There has always been the alert that using only HP brand ink will provide the best performance. I have made the mistake and used an off brand it caused so many issues I had to ask for help from at least two different sources. Never again. HP and only genuine HP ink for me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great quality, never a problem
on September 18, 2019
Posted by: Anonymous
from Palm Coast Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have used for many years, always first class, makes me look good
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
NOT HAPPY
on September 19, 2019
Posted by: 1230
Verified Purchase:Yes
[This review was collected as part of a promotion.] I PUT THIS IN MY PRINTER AND THE PRINTER TOLD ME IT WAS A COUNTERFIET. SO I AM NOT VERY HAPPY WITH MY PURCHASE !!!
Response from hp.comBy MaryHP CareSeptember 23, 2019
Hi,

I am very sorry that this happened to you. Hopefully, we can help the situation.

Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Showing 49-56 of 128 results 
<< 1 ... 5 6 7 8 9 ... 17 >>