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Customer Reviews Collected from Samsung US |
Samsung - 48" Class (47.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
4.7
Rating breakdown 350 reviews
5 Stars
293
4 Stars
38
3 Stars
5
2 Stars
4
1 Star
10
94%of customers recommend this product.
(
319 out of
338)
Customer Reviews for Samsung - 48" Class (47.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Love this TV !
on January 7, 2017
Posted by: Anonymous
from Casselton, ND 58012, USA
Expertise:Beginner
We really love this TV - big screen - hangs well on the wall - great view and easy to use - will never be able to go back to a smaller TV after this one !
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, excellent picture, but poor software
on August 27, 2017
Posted by: iCCCP
from Vancouver, BC, Canada
Expertise:Intermediate
Had this TV for 2 years now. Purchased it in August 2015. This is the best TV I ever had. Picture quality is amazing. Sound is good.
What bothers me a lot is poor software. It is pain to connect to Youtube either directly or thru pairing devices. Won't do it. I had to spend 10 minutes fixing it each time I want to watch youtube videos.
If not that major glitch, I'd give it 5/5 for everything else.
What bothers me a lot is poor software. It is pain to connect to Youtube either directly or thru pairing devices. Won't do it. I had to spend 10 minutes fixing it each time I want to watch youtube videos.
If not that major glitch, I'd give it 5/5 for everything else.
Pros: Bright display, Realistic color, Built-in speakers, 4k
Cons: poor softare, poor support
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Will not buy another
on March 31, 2018
Posted by: Mdreyes1
Expertise:Intermediate
This is my second Samsung TV and will be my last. I already left them for my cell phone needs for an overrated product, this is going to follow suit. The interface is clunky and errors out constantly, many apps don't work with consistency, and lines appeared on the screen within 6 months. This TV is a huge waste of money. There are products out there with better interfaces that are much higher quality. Samsung is a brand resting on it's laurels.
Cons: Did not meet expectations, Poor quality, very poor software and interface
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Recall needed
on July 20, 2018
Posted by: BurnedoutTV
from United States
Expertise:Expert
Burned/melted backlight diffuser that can cause a fire. This TV needs to be recalled or repaired by Samsung no charge. Fire hazard!
Pros: Bright display
Cons: Poor quality
Features
3
Performance
3
Design
1
Value
3
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
1
Great picture quality but Unreliable Hardware!!
on October 16, 2018
Posted by: spchinta
from Charlotte, NC
Expertise:Expert
I bought this TV on May 2016 since then i enjoyed thoroughly and so much impressed with the display quality is SAMSUNG but unfortunately those happy moments turned into nightmare with the display issues as soon as i am out of warranty and Samsung is so poor at customer service after the manufacturer warranty is expired. In my case spending so much money on this TV now i will have to spend hundreds of dollars to fix the issue. I have contacted samsung support so many times but no luck.
Verdict: I would not recommend SAMSUNG TVs anymore with my experience, hopefully Samsung will address this issue for coming models in future.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First High End TV
on October 8, 2019
Posted by: Chris
from PA
Expertise:Intermediate
I have owned a number of TVs- from every decade from the 1950s on. I purchased this TV used, but it is in excellent condition and has a great picture. SUHD or more modernly QLED has one of the best pictures out there. Apps run a little slow and glitchy, but its dealable.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US