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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Posted by: Gwenniepoo
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife & I really love this refer. It is quite, just the right size and the door within a door is great.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Where are the reviews for the LMXC23746D?
on December 18, 2019
Posted by: Die Schmetterling
I'm considering this product, but it is maddening to read 1 star reviews that are not relevant to this product. Please curate your reviews - I see you respond to them, it shouldn't be too hard to properly classify and be visible for the SKU / Model that has been reviewed.
Written by a customer while visiting lg.com
Customer Rating
1
two time change the compresor
on May 27, 2020
Posted by: Jaguar_balam
from ontario ca
I bought this item 4 years ago . I have change two times the compressor ...do not recomended
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^VCV, LGE Social Media, September 29, 2020
Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
1
Do NotBuy
on December 11, 2020
Posted by: jd4s
from Long Beach CA
[This review was collected as part of a promotion.] I bought this refrigerator and it had problems with the cooling compressor since I bought it. the Manufacturer had to replace it with a better one but now the refrigerator buzzes loudly when it is running. I am sorry I choose this model.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Disappointed
on January 7, 2021
Posted by: Rogerolive
from Southampton New York
[This review was collected as part of a promotion.] I bought this refrigerator about 4 years ago and broke 5 times already
Pros: Quality
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: never_lger
from arlington
Verified Purchase:Yes
This brand new appliance has broken twice since we have owned it. Both times it was unable to keep food cold. This ruined hundreds of dollars of food and was a giant inconvenience. Both times we had to wait several days for repair service and parts.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy Jennifer, Social Media, February 7, 2022
Based on your experience with multiple repairs we understand why you were frustrated Richard. I see that you had a recent repair on 1/28 and hope that everything is going well. We have learned from the past and have made significant improvements with product quality and service network and hope to rebuild your trust with the LG brand over time. ^Jennifer
Written by a customer while visiting lg.com
Posted by: CarlaG
from Oakley, California
Verified Purchase:Yes
I bought this less than a year ago, needing to be repaired already!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 3, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: JDL59
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a new house 3 years ago and “inherited”this refrigerator as part of the sale. I’ve had it repaired 3 times now and am crossing my fingers it has a few years of life in it. I will say LG customer support and extended warranty is life support for this and I do appreciate their collaboration. All of this takes time and energy and disrupts our lives every time we have to move all the contents the unit to a garage unit before every repair. This is a very needy refrigerator.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, June 7, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com