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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Customer Rating
5
CLASS ACTION LAWSUIT DEADLINE TO SUBMIT CLAIMS
on January 20, 2021
Posted by: lgfridgesettlement
from Bay Area, CA
[This review was collected as part of a promotion.] if you bought this fridge even if its out of warranty, you can get money. check LG class action settlement. DEADLINE TO FILE A CLAIM IS FEB 5,2021. lgfridgesettlement.com
Pros: Style/Design
Quality
1
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dobie mom
from Las Vegas NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased all lg kitchen appliances and washer and dryer. The refrigerator in it’s short life has had to have the same repair 3 times within the past 8 months. It had a constant noise coming from the freezer that stopped only when opening the door. Replaced the item 2 times. This time stating the part was updated by LG. Hopefully this won’t happen again but I would not recommend their refrigerator. I looked at reviews by others and they were having the same problem. In fact their is a law suit on their refrigerators also and with a different problem.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Courts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has worked well for a family of 5. All the space we need to store all the food we need
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tonyis
from minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful appliance BUT froze up twice in the first two years requiring service. This year it went out completely on 12/26 between holidays. With five adults living in this house, we were forced to dump meat, seafood, etc., etc. and "live" out of ice chests out on the deck!!! What a mess trying to get covered service and "loaner" fridge. Finally done five weeks later.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Frankc1
from Cave Creek ,Arizona
Verified Purchase:Yes
I bought this refrigerator just over four years ago and the compressor went out . plus the black stainless coating was starting to flake off
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: bob 30000
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor and circuit board will fail in 4-5 years and will not be covered under warranty.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, February 10, 2021
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Les Z
from Buffalo, NY
Verified Purchase:Yes
Not impressed with this fridge. We bought it 4 years old and then our compressor goes out. No warnings no lights, but food warm and spoiled. Freezer items defrosted and had to be thrown away. Thankfully we had the Sears Home Warranty program which covered all appliance in our house.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Tagui
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved everything about it and every feature and the camera was very good quality as well.
Pros: Style/Design, Features/Settings, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com