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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Customer Rating
5
No need to look at High End Brands this one is it
on June 16, 2021
Posted by: Roger757
from Orange County, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] All around it beats the high end brands with great features and exceptional value
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Glenshaw, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked really well for 4 1/2 years, then Repair after repair for lack of cooling.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Stris
from Venice Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] 4 years old , replaced compressor ice maker coils and 2 computer boards , now could not open freezer had to replace draw rails
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 22, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Pick1
from Eugene, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The styling and design features are good. The unit is not as quiet as I anticipated it would be.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jay19
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge has been working great up 'til now. Had to bring in the technician and service the compressor and evaporating radiator. Apparently, this fridge is known to have a leak there.
I was lucky that it happened before my 5yrs was up. LG technician came out and fixed everything at no charge. Fridge is good as new. :)
I was lucky that it happened before my 5yrs was up. LG technician came out and fixed everything at no charge. Fridge is good as new. :)
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: StainlesBlacky
from West Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this product several years ago and love it!! One problem and customer service took care of it with no hassle.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Very attractive piece of junk
on July 4, 2021
Posted by: TW82
from Florida
Freezer compartment pops loudly during defrost, which does not work well. Evaporator fills with ice and impinges the evaporator fan which makes a constant racket. You must manually defrost this pig to make it work. It stopped cooling completely after 4 years of operation. Do not buy an LG refrigerator.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: jastrout
from Lees Summit MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 4 years ago, it has good space and looks very nice but we have had to replace the compressor twice. Both times we have had to scramble to save our food and the insulin that requires refrigeration. Both times the repair was a week out.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com