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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Posted by: Ssc Racing
Verified Purchase:Yes
Had it for 5 years The Refrigerators are superb when it comes to everything except the internal working Components more predominant the compressor (continue to break after Repair)and every one that I asked do to my experience told me the same
Pros: Style/Design, ease of use, Features/Settings
Quality
2
Features
5
Value
3
Response from lg.comBy Jennifer, Social Media, February 2, 2022
We have made significant product quality and service improvements on this area. Thank you for taking the time to share your experience, we continue to learn and grow from customer feedback. ^Jennifer
Written by a customer while visiting lg.com
Posted by: ARTIE49
from yUMA,AZ.
Verified Purchase:Yes
[This review was collected as part of a promotion.] i BOUGHT THIS REFRIGERATOR IN 2018 AND THE FIRT 3 YEARS IT WAS PERFORMING GREAT,BUT THE BEGINING OF THE4 YEAR THE COMPRESSOR WENT OUT THEN THE ICE MAKER WENT OUT AND NOW THE ALARM FOR THE DOORS IS NOT SHUTTING OFF..i'M SO HAPPY MY WIFE DECIDED TO GET THE 5 YEAR WARRENTY WHEN WE PURCHASED IT.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, January 31, 2022
Arthur, we are sorry to see that your refrigerator needed repair, but happy to see that your scheduled appointment is for today with A&E. If you have any further issues, please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC and your contact info in the first message and the next available agent can be right with you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: SueMpls79
from Minneapolis MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for 3 years and I really like the majority of the features. It is smaller than I would like, but I have adjusted and then I clean my refrigerator more so that is a plus. My only complaint is the water dispenser. When there is ice in the glass, the water often sprays all over. I have tried several different methods for dispensing the water, but haven't found a method that doesn't spray.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: My House
from West Jefferson, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed help w a small issue & was given respect & assistance from LG, same day!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RShap
from Antioch, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned many refrigerators over the years, and this LG is easily the very best one. The design and function were obviously well thought out as it is very easy to use and customize.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ann R
from Tallahassee
Verified Purchase:Yes
Terrible design. Short in door can’t be repaired and no door available for replacement
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, March 4, 2022
Ann, Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: I hate LG customer svs
from Texas
Verified Purchase:Yes
I bought this refrigerator 5 years ago and it completely shut down twice. First time I lost over $80 in food. This time, I have been waiting on 3 weeks to get it repaired. This was the fault of LG customer service incorrectly writing up the repair ticket. Again I lost over $75 in food.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, March 8, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: 4kids
from Cape Canaveral FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed a replacement refrigerator in a hurry. The old one gave up! Was able to find this LG refrigerator readily available for purchase. Looks great in our kitchen with the black stainless steel finish.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com