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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Posted by: Chris M_
from East Northport NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased an LG refrigerator 5 years ago and the compressor went. They replaced it without issue and everything is good now!
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bhumee
from GA, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since the year I bought this refrigerator, it has been giving me trouble with cooling. Each year the compressor gets bad and I have to pay $$$ to get it serviced even when the issue is of LG's bad compressor. Not only my food is getting spoiled because of this but my husband's insulin also got bad and we had to get a new prescription from our doctor to get the medications refilled. With so much damage, the least that is expected is that LG provides free service for its bad part but instead we have to pay each time which is definitely not fair.
Pros: Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, June 29, 2022
We sincerely hate to hear this. We took the opportunity to review your case and see the unit is 7 years old. We can only cover parts and labor up to 5 years. We apologize for any inconvenience.^Sandy
Written by a customer while visiting lg.com
Posted by: Andy Marcum
from Oceanside,ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] First off this is the best refrigerator we have ever owned. Would for sure by it again. But, after having it for 4 years the compressor went out and we lost everything in the fridge.
LG was very helpful and sent a technician out in 3 days and replaced the compressor at no charge to me. The new compressor is supposed to last longer. But it is a lot noisier than the original. Like I said we would buy again.
LG was very helpful and sent a technician out in 3 days and replaced the compressor at no charge to me. The new compressor is supposed to last longer. But it is a lot noisier than the original. Like I said we would buy again.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
I love my refrigerator. Very spacious. Love the m.
on July 14, 2022
Posted by: LMXC23746 French Door
from Los Angeles, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator 41/2 years ago. We needed to replace the compressor last week and the cover plate for the water dispenser.
Pros: Quality
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Efrain Talamantes
from Long Beach, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our LG refrigerator about 4 years ago and recently noticed that it wasn’t cooling enough. We were upset given that some of our foods were spoiling. We called LG and within less than 12 hrs they had a technician out. The technician was very professional and offered options. A few hours later our fridge was working like new. We’ve had other fridges in the past, not LGs, and we always struggled to get any help from those companies. Kuddos to LG for delivering on their promise.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Snouter
from Redmond, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything fits nicely, good layout, especially the middle drawer, and the little glass covered compartments on the "shelf" beneath the main doors.
Compressor had a problem after a couple of years (hence 4 stars instead of 5 for Quality) but LG service sent a tech to replace it one business day after filing a warranty service
request. I was amazed at the speed of that service.
request. I was amazed at the speed of that service.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DCMC
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ice machine is good and the water filter makes water taste great. Smaller than others but plenty of space inside.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Bought for freezer and cooling drawer
on August 18, 2022
Posted by: Asquarestate
from Nebraska
I bought this in 2020 and have been quite happy with it. The freezer space is functional for me and I like the it is divided into two sections in the big drawer. Above that are two shallow trays that pull out above the deep drawer. These are each of different shallow depths and are handy for small, flat containers or packages ( bacon, nuts, beer glasses, sausage rolls, frozen fruit or veggies). There is the separate cooling drawer whic is temperature adjustable. I keep thawed meat, soda, and other things there at 33F. The main reverted section is pretty functional . As previous reviewer said, none of the crisper drawers will take a full head of celery. I just cut off the bottom of the celery which gets thrown out anyway. The little, shallow extra storage is very hand for cheese or lunch meat. It also provides a landing space if you want to stand with the door open to pour something into a glass. The only cons are the thin stainless steel door which I dented within moths by it opening into something. Not bad and doesn’t show much. Also, keeping the stainless relatively free of fingerprints is a pain but I just ignore most of the time. Next time I hope to go back to white or black enamel or glass. The ice maker and water dispenser have worked perfectly and are used daily.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com