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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Posted by: Lupe Hyman
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] MY REFRIGERATOR WAS NOT COOLING OFF. CALLED FOR SERVICE AND WAS VERY PLEASED WITH THE SERVICE PROVIDED. CUSTOMER SERVICE AT ITS BEST! SERVICE MECHANIC EXPLAINED AND MADE SURE I UNDERSTOOD. THANK YOU VERY MUCH FOR A POSITIVE EXPERIENCE. IT WAS WELL WORTH EVERY DOLLAR TO HAVE THE REFRIGERATOR WORKING AGAIN, GOOD AS NEW!!! I RECOMMEND TO CALL LG CUSTOMER SERVICE...
Pros: ease of use, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Compressor failed but warrantee covered everything
on August 25, 2022
Posted by: MG4JC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Warrantee was covered everything when compressor failed
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mike _E
from Eugene, OR
Verified Purchase:Yes
I have had this refrigerator since 10/1/2021 and the craft ice maker has broken twice. it is currently broken and LG is unable to find a repair center in Eugene OR to fix it. Guess I am stuck with a lemon
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com
Posted by: KevEg
from Chicago,il
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent service tech, just made warranty! Now have a brand new Fridge
Pros: Performance
Quality
4
Features
4
Written by a customer while visiting lg.com
Posted by: Heather 543
from Greenland Nh
Verified Purchase:Yes
The compressor failed and no one can get the pats and make a repair. Local appliance personnel will not touch LG.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 31, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com
Posted by: HockeyFNA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got this fridge five years ago and when it works, it is great. But the compressor has failed twice and needed to be repaired. After five years, service isn't covered so it is an out of pocket expense.
Quality
2
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope the repair is completed as soon as possible for you. ^Nikki
Written by a customer while visiting lg.com
Posted by: JasonGib
from Alabama
Verified Purchase:Yes
I have had this fridge for about 6 years. Overall, I like the features, design, and have been mostly pleased. There have been two issues - the Compressor and then the Condenser has to be replaced. In both cases, LG warrantied the parts so I only had to come out of pocket for the Labor. I was pleased with how they handled each issue.
Pros: ease of use
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: dseitz91042
from Near the Rosebowl
Verified Purchase:Yes
Couldn't ask fpr a better laid-out refrigerator. It is noisy at times, but that's okay! We remodeled the entire kitchen 5 years ago and replaced an aging fridge. For two people, it is perfect for us. The door storage is more than adequate and large items like hams or turkeys can be easily stored. Glass shelves are difficult to re-install after cleaning.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com