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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
Posted by: Chess Player
from Lawrence, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Chris came promptly and with a thorough knowledge of the refrigerator, he replaced the compressor. A month later the ice maker and water dispenser broke down. I requested Chris to come back.
The best part about Chris was that he alleviated any concerns about his knowledge, ability to fix the refrigerator or fear of being taking advantage of.
Great guy! Delightful!!!
Pros: ease of use
Quality
1
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Kschneid70
from Denver
Verified Purchase:Yes
We bought this a few weeks ago. Love how it fits, the size and the water pitcher.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Teresa RN
from Rochester, NY
Verified Purchase:Yes
Overall it is a really nice refrigerator. aesthetically pleasing to look at, the ice maker works great, I never run out of ice and I use a lot of it. Plenty of room in frig and freezer with the 3 separate freezer drawers.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: WHuns
Verified Purchase:Yes
The fridge is good enough. Some of the features like the middle drawer is nice for vegetables and the like; however, compartments are small and don’t accommodate much. Similar to the chest freezer the added middle shelf is extremely limited as to what can be placed into it due to being such a narrow place. Anything thicker and 1.5” ran the risk of becoming jammed and dislodging the shelf from the tracks.
Quality
4
Features
3
Response from lg.comBy Ian, LG Social Media, July 28, 2023
Hello! We appreciate your feedback, and we're glad the middle drawer is treating you well; our appliance development team uses reviews just like yours to see how we can do better in the kitchen, so thank you! ^Ian
Written by a customer while visiting lg.com
Posted by: Cole44
from Detroit MI
Verified Purchase:Yes
This refrigerator looks like and I like the drawers placement. I have had 3 different techs out to fix 4 different issues in the past few years. I didn't have a working refrigerator for almost a month.
Pros: Style/Design, Features/Settings
Quality
1
Features
3
Value
2
Response from lg.comBy Rita, Social/LG, July 27, 2023
We apologize for the disappointment you've experienced with the reliability of your LG Refrigerator. Your satisfaction is important to us, and we understand your concerns regarding the number of service visits you had to make despite maintaining the stove. Furthermore, we make sure to provide products that deliver excellent performance and reliability. We regret that your experience has not met your expectations, and we want to ensure that you receive a more satisfactory experience moving forward. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport for any future issues. We would be glad to assist you! ~Rita
Written by a customer while visiting lg.com
Posted by: Siou
from Coppperopolis, ca
Verified Purchase:Yes
I have had this refreshing 6 years and have always loved it, however the compressor went out. Biggest problem was getting someone to work on it, as there are no factory authorized repair providers where I live. Only 1 repair Co. In my are would work on it and they don't carry parts. No refrigerator for almost 2 weeks and a really expensive bill.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Wayne71
from Franklin , WI
Verified Purchase:Yes
We an issue with ice buildup in the freezer since we bought it and now the water dispenser and ice maker doesn’t work because of a broken wire. The only way to fix it is to replace the whole door $$$
Quality
1
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 17, 2023
Hey there. We appreciate your time in leaving us a review regarding your refrigerator. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. ^Anthony
Written by a customer while visiting lg.com
Posted by: Dave 365
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this refrigerator. I will always recommend LG products. We have several and they are very dependable.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com