Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
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Customer Rating
1 out of 5
1
Don't do it.
on February 22, 2024
Posted by: DavidJ
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Verified Purchase:Yes
Absolute Junk. If you want hoses with leaking fittings buy these.
Length of ownership: 38
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
1 out of 5
1
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Customer Rating
1 out of 5
1
Not Used
on February 28, 2024
Posted by: Jason
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Verified Purchase:Yes
Not sure if the product is any good. Best Buy installers used old lines when they charged us for new ones.
Length of ownership: 24
Mobile Submission: False
No, I would not recommend this to a friend.
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  • Verified Purchaser
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Customer Rating
4 out of 5
4
6' Stainless British Steel
on June 28, 2024
Posted by: FredGarvin
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Verified Purchase:Yes
These are some of the most amazing hoses for a washing machine I've ever purchase. Well, actually only the second set I've ever bought but much much better than the first.
Length of ownership: 643
Mobile Submission: False
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Ease of Use
4 out of 5
4
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Customer Rating
5 out of 5
5
resentful buyer!
on July 12, 2024
Posted by: SusanO
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Verified Purchase:Yes
Resent having to buy a new hose when my old washer had this same hose and was almost new. Guess one way to force you to buy it with the new machine.
Length of ownership: 27
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Value
4 out of 5
4
Ease of Use
4 out of 5
4
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Customer Rating
5 out of 5
5
Washer fill hoses.
on August 16, 2024
Posted by: Gary
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Verified Purchase:Yes
Peace of mind knowing hose won't burst when away or late at night
Length of ownership: 51
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
1 out of 5
1
Best Buy destroyed my home!
on February 28, 2025
Posted by: JDee
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Verified Purchase:Yes
I have been in contact with Best Buy regarding a flooding incident that took place in my home after paying for delivery and installation of a washer. The incident took place on January 31, 2025.
I have received the insurance adjuster's estimate andhave some startling concerns. The policy held by the delivery company is not sufficient to cover the damages in my home. Not only does the policy fail to cover the replacement value of the incurred damages, the adjuster is failing to provide reasonable compensation to cover damages so that my home can have a smooth cohesive appearance. 
As a renowned business, I am shocked to find that Best Buy would align with a company without ensuring they have reasonable insurance coverage.
I have always had steller experiences and that's what has ensured I continue to return. Unfortunately, after the way this catastrophe has been handled, my faith is wavering. When I purchased with Best Buy it was with the thought I was purchasing with a stand up company that I could trust in my home. I had no idea Best Buy would send a second rate moving company with terrible reviews that would destroy my home and leave me to suffer the consequences
Length of ownership: 34
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
1 out of 5
1
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Customer Rating
1 out of 5
1
One only
on March 21, 2025
Posted by: RobertC
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Verified Purchase:Yes
The installers only replaced one of my hoses to my new washer. Even though two came with the box.
New hose is good but I should have received two.
Length of ownership: 33
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
1 out of 5
1
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Customer Rating
1 out of 5
1
Send qualified installers
on June 28, 2025
Posted by: Bishop4sdm
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Verified Purchase:Yes
They never hooked up this visit vent holes properly had to hire someone else to come in and take care of it. drain hose wasn’t hooked up properly
Length of ownership: 10
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
1 out of 5
1
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