Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
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Customer Rating
5 out of 5
5
very good
on December 14, 2024
Posted by: AleanM
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Verified Purchase:Yes
i did not have to go buy anything else it was the right thing
Length of ownership: 44
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
5 out of 5
5
Great Service
on December 14, 2024
Posted by: JusticeB
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Verified Purchase:Yes
Amazing service for installing from amazing people
Length of ownership: 558
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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  • Verified Purchaser
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Customer Rating
1 out of 5
1
Don’t purchase
on December 14, 2024
Posted by: Jkk1
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Verified Purchase:Yes
I had this washer 24 hours and the lid locked up and wouldn’t open. After talking to the company where it was purchased, I had to pry it open with a crowbar to get my wet clothes out of it.
I would not recommend this washer to anyone.
Length of ownership: 43
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
2 out of 5
2
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Customer Rating
5 out of 5
5
Great Accessory
on December 15, 2024
Posted by: NicoleB
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Verified Purchase:Yes
Just recently brought my washer with the hose attachment. The Best Buy delivery team setup my washer and connected the hoses and haven’t had any problems with it yet!
Length of ownership: 38
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
4 out of 5
4
Ease of Use
5 out of 5
5
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Customer Rating
1 out of 5
1
No more
on December 16, 2024
Posted by: GuerlineV
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Verified Purchase:Yes
My daughter doesn't wants to buy anything from best buy bad quality
Length of ownership: 410
Mobile Submission: True
No, I would not recommend this to a friend.
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Customer Rating
5 out of 5
5
Looks great
on December 16, 2024
Posted by: Hoffy
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Verified Purchase:Yes
They look good and work very well. Perfect addition to your new washer or just to upgrade your hoses for your existing washer
Length of ownership: 39
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
1 out of 5
1
Dropped the ball many times
on December 16, 2024
Posted by: Nope
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Verified Purchase:Yes
First try, machine dropped at wrong house, Called BB and was told it was my fault because I didn't want to wait for several more hours that night for them drive out and pick it up and bring it back. Then waited 2 days for next delivery. Supposed to get 4 hour window, instead got 25 minutes notice before second try for delivery. Install guy asked me if I wanted my old machine taken for free. Odd since BB charges $59.99 for this service. He rushed to install. Water hoses hooked up to opposite temps so tight I can't get them off, drain hose zipped tied to water hose after I asked him to stop and please listen, my plumber showed me a better way. He said this isn't his usual route so...rush, rush, rush. He checked for the machine to be level, but didn't make sure it wasn't rocking. He started the empty machine and said to wait for a full wash to complete before using and to call BB if it was not working. As soon as he left, the machine hit it's first spin cycle and began to shake and slam all over. I cancelled the cycle and discovered the water lines were switched. Called BB again, now waiting 3 more days for new install to be corrected. Beyond disgusted.
Length of ownership: 1
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Ease of Use
1 out of 5
1
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Customer Rating
5 out of 5
5
Good Hoses
on December 17, 2024
Posted by: BruceS
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Verified Purchase:Yes
These hoses get the job done. Six foot length is a little too long for my setup, but I guess that's the only size Best Buy sells. My old washer had 4 foot hoses and they were perfect.
Length of ownership: 34
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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