Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.
Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,654 reviews
5 Stars
22,802
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27654  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,654 Reviews)
96%of customers recommend this product. 
(
26,534 out of 27,654
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.

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Customer Rating
1 out of 5
1
Useless buy
on May 13, 2016
Posted by: Mark
 
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Verified Purchase:Yes
Suggested buy. Machine comes with hoses. didn't need these. set them on the garage shelf.
My Best Buy number: 3528494108
My Best Buy number: 3528494108
No, I would not recommend this to a friend.
-3points
1of 5voted this as helpful.
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Customer Rating
1 out of 5
1
Un-necessary addition
on November 23, 2013
Posted by: WenF1234
 
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from Denver, CO
Verified Purchase:Yes
Not sure why these don't come with the machine. Seems like just a way to boost the sales ticket.
My Best Buy number: 2106654699
My Best Buy number: 2106654699
What's not so great: Not needed
No, I would not recommend this to a friend.
-3points
0of 3voted this as helpful.
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  • Verified Purchaser
  • My Best Buy® Elite Plus Member
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Customer Rating
1 out of 5
1
Terrible Machine DO NOT buy !!
on April 1, 2019
Posted by: vmania
 
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Verified Purchase:Yes
Being a machine over $1000 and the LG brand behind it I assumed this unit will be a long lasting one. My family and friends also suggested to stick with LG brand when I was having second thoughts about it and was leaning more towards Samsung but I went with this LG washing machine and I regret it. I was having issues right after few months with sensor not not sensing the load properly and soaking water too much or too little. Now the machine spin is not working at all. I tried the normal cycle and spin only cycle as well in both cases it is making loud sounds like water is churning in the background and tried to spin but it stopped all of a sudden. After few mins it dumps more water instead of spinning. I wish I wouldn't have gone with LG and would have gone through the review thoroughly as they state the obvious issue with this model. !
Mobile Submission: False
No, I would not recommend this to a friend.
-3points
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
dependable part
on May 20, 2023
Posted by: ROKU
 
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Verified Purchase:Yes
I recently purchased the Smart Choice 6' Stainless-Steel Washing Machine Fill Hose (2-Pack) for my washer and dryer installation, and I must say it's an essential part that I highly recommend. These fill hoses are a reliable and durable solution that provides peace of mind during the laundry process.
The stainless-steel construction of these fill hoses ensures longevity and prevents leaks or bursts that can occur with inferior materials. With a length of 6 feet, they offer flexibility in positioning the appliances without compromising on performance.
The 2-pack option is convenient as it allows for both the washer and dryer to be connected simultaneously, saving time and effort in the installation process. Additionally, the silver color adds a sleek and modern touch to the overall setup.
Overall, the Smart Choice Stainless-Steel Washing Machine Fill Hose is a necessary and dependable part for washer and dryer installations. Its durable construction and 2-pack convenience make it a practical choice for any laundry room. I highly recommend this product for a seamless and worry-free laundry experience.
Length of ownership: 36
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
User submitted photo
-3points
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Customer Rating
1 out of 5
1
at 5'1" I can hardly reach down into the tub......
on December 26, 2014
Posted by: Memaw
 
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Verified Purchase:Yes
at 5'1" I can hardly reach down into the tub .........
My Best Buy number: 1033095322
No, I would not recommend this to a friend.
-4points
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Customer Rating
1 out of 5
1
Didn't need this product, needed 1 for dishwasher
on February 10, 2013
Posted by: GrumpyJohn
 
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from Eagan Minnesota
Verified Purchase:Yes
Salesman sold my wife the wrong product, needed one for the "Dishwasher".
What's not so great: wrong item
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Performance
1 out of 5
1
-5points
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Customer Rating
3 out of 5
3
Washing machine hoses
on October 23, 2017
Posted by: loh2662
 
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from Slatington, pA
Verified Purchase:Yes
Did not use so I returned them. Did not get a credit until I made a complaint out.
My Best Buy number: 2876234190
My Best Buy number: 2876234190
Mobile Submission: False
No, I would not recommend this to a friend.
User submitted photo
-10points
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Customer Rating
1 out of 5
1
Worst experience ever
on August 12, 2018
Posted by: laundrykiller
 
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from Columbia, MO
Verified Purchase:Yes
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on.
This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
My Best Buy number: 3490909532
Mobile Submission: False
No, I would not recommend this to a friend.
-15points
3of 21voted this as helpful.
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