Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,659 reviews
5 Stars
22,807
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27659  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,659 Reviews)
96%of customers recommend this product. 
(
26,539 out of 27,659
)
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Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 27,659 reviews
5 Stars
22,807
4 Stars
3,273
3 Stars
881
2 Stars
197
1 Star
501
27659  reviews)
Features
4.9 out of 5
4.9
Performance
4.7 out of 5
4.7
Quality
4.7 out of 5
4.7
Value
4.6 out of 5
4.6
Ease of Use
4.7 out of 5
4.7
(27,659 Reviews)
96%of customers recommend this product. 
(
26,539 out of 27,659
)
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Customer Rating
1 out of 5
1
Stick with the factory supplied hose
on June 23, 2015
Posted by: MLou
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I "upgraded" to these hoses when I purchased a new machine (a top of the line LG). A few weeks after installation, we noticed water damage in the ceiling two floors below the washiing machine caused by a slow leak from the washer. We replaced one of these hoses and the leak stopped. We weren't sure it was from the hose, but a few months later, we had another slow leak from the machine from the other hose. Do not upgrade to this hose. It will end up costing you more than the purchase price.
My Best Buy number: 3468809611
No, I would not recommend this to a friend.
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1 out of 5
1
Really disgusted
on July 2, 2015
Posted by: bones
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Verified Purchase:Yes
Installers messed up the wall faucet with this and have not done nothing but give the run around about fixing it.
My Best Buy number: 3476307543
My Best Buy number: 3476307543
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
Have to have
on July 9, 2015
Posted by: jjbr
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from Revere, MA
Verified Purchase:Yes
Forced to buy these hoses in order to get free installation. Assume they are good hoses.
My Best Buy number: 2113304440
My Best Buy number: 2113304440
I would recommend this to a friend!
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1 out of 5
1
Washer hoses bottom of the line.
on July 12, 2015
Posted by: AudreyB
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from Yarmouth MA
Verified Purchase:Yes
These hoses did not have the saftey mechanism to shut off water. Had to buy replacements.
My Best Buy number: 0049747454
My Best Buy number: 0049747454
Mobile Submission: True
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
Bang, Bang, Bang
on January 6, 2016
Posted by: Yabbadabbadoo
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Verified Purchase:Yes
Whatever you do, do not purchase these hoses for your washer. They do get water to your machine, but they caused a terrible "water hammer" effect when the LG front loader we purchased uses water to determine the load level, etc. I could hear the banging clear as day in my bedroom on the other side of my house. We ended up replacing these hoses with specialized rubber hoses after my husband researched the problem online. Now we don't hear anything. Please, don't waste your money on these!
My Best Buy number: 2759925207
My Best Buy number: 2759925207
Mobile Submission: True
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
Defective
on January 5, 2019
Posted by: Cheryl9675
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from Longview, TX
Verified Purchase:Yes
I purchased these hoses when I bought my washer & dryer from Best Buy. Fast forward less than 2 years and I have a small flood in my home. Both hoses had multiple leaks/cracks. So, I did the reasonable thing (sarcasm) and purchased the exact same hoses at Best Buy as the replacements. After reading so many positive reviews, I assumed I just got a faulty set in the beginning. My replacement hoses lasted 8 days (cue leaks/cracks). By the way, I shut my water off at the valve when not in use now so the mini flood this time wasn't as bad. I've since replaced these hoses with rubber hoses from a local hardware store, for the half the price. If you're contemplating purchasing these hoses, don't.
Mobile Submission: True
No, I would not recommend this to a friend.
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Customer Rating
5 out of 5
5
Met my needs and expectations
on November 28, 2022
Posted by: Anonymous
Verified Purchase:Yes
Not much to say other than this kit met my expectations and functioned as expected. I really wish appliance manufacturers would include these items because they always feel like a hidden expense.
Length of ownership: 33
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
3 out of 5
3
Ease of Use
5 out of 5
5
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1 out of 5
1
Didn't need hoses - they caused loud water hammer
on March 5, 2015
Posted by: RSC15
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Verified Purchase:Yes
Pacific sales told me we needed hoses with our new clothes washer. So we bought them and they installed them. The washer actually DID come with hoses, so we didn't need these. After a week's laundry with loud water hammer noises every time the washer turned the water on and off. I swapped out these hoses for the ones that came with the washer, and that LG recommended using. LG specifically said in the manual NOT to use 3rd party hoses. The LG hoses have a larger inside diameter, and with them installed, there were no more water hammer thumps.
These are undoubtedly good hoses, but there were not needed, and they caused a problem for us.
My Best Buy number: 0038250170
My Best Buy number: 0038250170
No, I would not recommend this to a friend.
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