from Newark, DE

I just purchased this Hoover steam cleaner after my previous Hoover finally took all the abuse it could take. I have several pets and I use my machine a lot.

I pondered for a while and read many reviews on other cleaners thinking there may be something better than the one I purchased over 10 years ago. After careful review, I decided to purchase the newest model of the same cleaner. I am very happy I did. I just used it and realized why I really liked this machine all those years ago. It has great suction and the carpet dries quickly. I really like having the two different tanks (the clean water/solution tank and the dirty water tank). There have been some enhancements since my last machine in how you remove the dirty water tank and I like it better. It has all the attachments I think I will ever need.

It would be nice to have the dirty water tank fill up at the same time as the clean water runs out for convenience sake but it is a small annoyance.

What's great about it: Very easy to operate

I would recommend this to a friend!

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Customer Rating

AMAZING!!!!

on November 17, 2010

Posted by: Amyk002

from Spring, TX

I don't normally write reviews but this one deserves my time. I have used my fathers $250 cleaner in the past and it has nothing on this Hoover.
I have a 7 month old who recently started crawling so having clean floors is a must for me. I am a "clean freak" so it takes alot to impress me. After buying this last week and cleaning my carpets I was amazed and have told all my friends about it. I will NEVER pay for professional service again. I believe this cleaner does a much better job. Even more so, yesterday after using my swiffer to clean my kitchen floors, my little one was in her walker in the kitchen and her feet were so dirty after walking on my newly "cleaned" floors. I was like...okay, i'm going to try the carpet cleaner on the hard floors. I didn't use the special attachment, just used it like I do on the carpet and only used hot water on the hard floors. I cleaned them and afterwards my husband asked if I was going to swiffer again to see if it was clean but I just put a papertowel on the bottom of each of my feet and scooted around the kitchen and the papertowels were totally white!!! I told you I was a clean freak. =) I was shocked and even more sold on this product. I had to share my experience and I highly recommend!!!!!

What's great about it: Price, easy to use

I would recommend this to a friend!

Other Best Buy Products I Recommend

Hoover - 50 oz. Platinum Collection Professional Strength Carpet and Upholstery Detergent - Blue/Black

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Customer Rating

Much better than the Bissell 2X

on November 27, 2011

Posted by: IBEW47

from Hacienda Heights, Ca

We bought the Hoover to replace a Bissell 2X that broke. The Hoover does a better job on carpets removing some stains the other cleaners we have had and the pro carpet cleaning services that have tried never touched. We vacuumed first then used the Hoover. It handed the hair of two Golden Retrievers with no problems and no clogging. The accessory spinning brush head for stars and upholstery is far superior with the Hoover giving a pro level clean on the sofa. The brush did not bog down even under pressure. I found if you use the spinning brush than quick snap change it out for the regular tool head for vacuuming the solution and water out gave the best results. But best of all - the ease of use and cleaning the Hoover is as good as it gets with its easy to load and empty solution and dirty water bins along with the snap out carpet brushes. We are following the suggestion we found on line to run a water and vinegar mix through the unit after use and before storing. We did that with the Bissel as well and it still clogged at the heater. That does not seem to be a problem with the Hoover.

What's great about it: Easy to use, great performance, and very easy to clean.

What's not so great: So far no issues.

I would recommend this to a friend!

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Customer Rating

Excellent Carpet Cleaner for the Price!

on April 2, 2012

Posted by: PacketTracker

from Dayton, OH

Our Bissel broke after just a year of use. So we purchased this Hoover. The last Hoover we owned lasted almost 10 years. This unit works great and is made to last!

I would recommend this to a friend!

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Customer Rating

Built to fail

on September 26, 2010

Posted by: TSHSJ

from San Jose, CA

This cleaner works pretty well overall, but I am quite disappointed in the build quality. Specifically, take a look at the latch and catch that lock the cleaner in the upright position. Beware that this is engineered to fail in my opinion.

The catch (which is moulded into the grey body of the cleaner near the right side wheel) is not a solid piece of, er, plastic. In fact, it it is striated -- meaning there is 1/2 the material and therefore strength of a solid piece.

The only reason I can see why the manufacturer would to mould the catch in this way is so that it will *fail* over time. It would have been equally simple and likely sturdier to mould it into a single solid piece of plastic.

Needless to say this latch/catch failed on me, during normal household use, within 2 months. I attempted to get this fixed under warranty but it *was not warranted* as it does not affect the operation of the unit (only my ability to move it around the house). The cost to fix the problem was more than the cost of the unit.

I am not a fan of extended warranties, but future buyers may want to consider it for this unit. And Hoover ought to consider making wear items both more sturdy (how about a little metal?) and replaceable.

Hoover just lost a customer over 20 grams of plastic and a too-limited warranty policy.

No, I would not recommend this to a friend.

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Customer Rating

Works great!

on December 20, 2010

Posted by: VictorH

from Stockton, CA

I bought this steamvac to see if it can remove some stains from a soda spill years ago and recent dirty areas created by my dogs. I was pleasantly surprised that it took all the stains out and made my carpet really clean. The best part is I won't need to hire another carpet cleaner from this time forward!

What's great about it: Cleaned up all the stains on my carpet

I would recommend this to a friend!

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Customer Rating

Very Happy With This Machine

on June 23, 2010

Posted by: pbk917

from York, PA

After quick & easy assembly I put this SteamVac to immediate use. The instructions were easy to understand and clearly explained the proper use of the machine. I have two large dogs that can make a mess of the carpet and this machine worked fantastic. I no longer need to use an outside professional to come in to clean my rugs. I felt that the two tank system (clean & dirty) was very easy to use. I cleaned my entire home (4 large rooms, hallway & stairs) in less than 8 hours. The stairs are more difficult to do, you may want someone to help you by holding the unit while you do the cleaning with the hose system.

What's great about it: Great value. Does a great job!

What's not so great: Stairs can be difficult.

I would recommend this to a friend!

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Customer Rating

Pretty Good So Far

on May 26, 2010

Posted by: CoVo

from Los Angeles, CA

So far, I'm liking the vac. It has erased some of the dirt spots in my carpet left over from attempts to clean up after my cat. The only criticism I have so far is that it's REALLY loud. My ears were ringing after doing two rooms. I'm going to stick with it, but wear ear plugs!

What's great about it: Effective and Easy to Assemble

What's not so great: Loud

I would recommend this to a friend!

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