 |
Customer Reviews Collected from sony.com |
1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
3.7
Rating breakdown 43 reviews
5 Stars
19
4 Stars
8
3 Stars
8
2 Stars
1
1 Star
7
66%of customers recommend this product.
(
27 out of
41)
Customer Reviews for 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
3
bluray surround sound
on September 29, 2014
Posted by: krystal
does good for bass and loud action, sound quality for and conversation talking portion of movies is garbage.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, October 2, 2014
Hello Krystal, we would like for you to try changing the following settings through the menu of your Home Theater System.
Press HOME, go to the left and select SETUP, go down to AUDIO SETTING, turn OFF the following options : BD Audio MIX Setting, Audio DRC, Attenuation settings - AUDIO. Under the option called SOUND EFFECT pleased try either selecting Sound Field On and test the available sources using the SOUND FIELD button on the remote or select Dolby Pro Logic, DTS Neo:6 Cinema]/[DTS Neo:6 Music for better sound quality.
Press HOME, go to the left and select SETUP, go down to AUDIO SETTING, turn OFF the following options : BD Audio MIX Setting, Audio DRC, Attenuation settings - AUDIO. Under the option called SOUND EFFECT pleased try either selecting Sound Field On and test the available sources using the SOUND FIELD button on the remote or select Dolby Pro Logic, DTS Neo:6 Cinema]/[DTS Neo:6 Music for better sound quality.
Written by a customer while visiting sony.com
Customer Rating
1
Terrible!
on December 30, 2017
Posted by: RJB1
Since day one I have had nothing but problems with this unit. Sometimes it works, sometimes it doesn’t. Often it doesn’t recognize discs at all or says the disc can’t be played. Only a hard reset (unplug) fixes this. So if you’ve had a hard day and all you want to do is put on a movie to relax, you can count on it failing you and increasing your stress level a bit more.
When it does happen to work, it is an ok HTS. HDMI inputs are very limited with just 2 available but it sounds decent.
When it does happen to work, it is an ok HTS. HDMI inputs are very limited with just 2 available but it sounds decent.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Soundsystem hangs and freezes all the time
on June 19, 2017
Posted by: Mnbvcxzlkjhgfdsapoiuytre
Gender:Male
Buggy software ruins the whole experience. The system hangs or freezes on a regular basis. I would not recommend it to anyone as long as the software isn't corrected.
No, I would not recommend this to a friend.
Response from sony.comBy Mark, Sony North America Customer Support, June 21, 2017
Hi There! We regret that the home theater system failed to meet your expectations and we would like to help correct this. Kindly email us at socialsupport@am.sony.com with your contact details, a brief description of the issue, and the unit's current software version. Hope to hear from you.
Written by a customer while visiting sony.com
Customer Rating
1
System is Just AWFUL
on June 13, 2015
Posted by: hobbsbc
I have ONLY purchased Sony since my dad worked for the company for 30 years. But this system is just awful! It rarely ever turns on recognizing the Vios cable box, the radio antenna is poor, Netflix also has an error but internet is connected (it's the system not recognizing the Netflix), forget about playing a DVD. It takes up to 30 minute of pressing the various functions for the system to recognize being connected to the cable box and TV or unplugging and re-plugging countless times. We have to set aside up to half hour (sometimes longer) when planning on watching TV. I have already replaced the unit 3 times, hoping that I will get a unit that does not have any bugs.
Now when it eventually starts working, I am pleased with the sound and picture. U believe Samsung is a better picture quality, but I am Sony loyal.
Sony needs fix these problems for the future models and ensure better quality in production or they will lose a valued and loyal customer in me to Samsung.
Now when it eventually starts working, I am pleased with the sound and picture. U believe Samsung is a better picture quality, but I am Sony loyal.
Sony needs fix these problems for the future models and ensure better quality in production or they will lose a valued and loyal customer in me to Samsung.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, June 16, 2015
Hi hobbsbc, We always appreciate customers who take the time to give us their feedback. I can see that this really upset you, please make sure to update your player to improve the performance of your product with fixes and new features by installing the latest software. Kindly check this link for further information regarding software update: http://esupport.sony.com/US/p/model-home.pl?mdl=BDVN5200W&template_id=1®ion_id=1&tab=download#/downloadTab.
Written by a customer while visiting sony.com
Posted by: Uncledune
Gender:Male
Verified Purchase:Yes
I brought this theater on 1/24/2017. A Great enjoyable Blu-Ray Home System.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: gunnersan
Verified Purchase:Yes
Couldn't be better. Just like being in the Movie theatre only less inconvient and better seating. 5 thumbs up.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: PlatinumDragon
Verified Purchase:Yes
Great product for anyone who's looking for a great sound system for their living room entertainment system. It provides all the latest media access that you could think of while maintaining rich quality sound. Installation and system setup was very simple to grasp.
I would recommend this to a friend!
Response from sony.comBy Jerome, Sony Support, April 24, 2015
Hi PlatinumDragon, That's what we like to hear. Thank you for letting us know. We will share what you've said with the team.
Written by a customer while visiting sony.com
Customer Rating
4
Excellent sound quality, good value, NOT wireless
on March 5, 2015
Posted by: ajmars1
Verified Purchase:Yes
I bought the BDV 5200W model and have set up in my home. This is a very good quality system with lots of great features. Even the FM radio sounds like a Bose without paying the high price for it. I would definitely recommend to anyone looking for a good quality home theater system without breaking the budget.
Buyers beware- rear speakers are NOT wireless. The amplifier system allows you to plug into a different outlet, but wires are still used to power the rear speakers from the amplifier. I bought this unit thinking the rear speakers were battery powered, which they are not.
Buyers beware- rear speakers are NOT wireless. The amplifier system allows you to plug into a different outlet, but wires are still used to power the rear speakers from the amplifier. I bought this unit thinking the rear speakers were battery powered, which they are not.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, March 10, 2015
Hi ajmars, were glad to hear that you are satisfied with the features and quality of the Sony Home Theater System. Your feedback is also appreciated and will be forwarded to the proper department. Thanks for choosing Sony! Regards,
Written by a customer while visiting sony.com