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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
5
Smart! Beautiful! Does it all!
on January 26, 2016
Posted by: LAThe Beamer
from Woodinville, WA
[This review was collected as part of a promotion.] I absolutely love my new washer and dryer. These are the best machines I have ever had. They use less energy, are fairly quiet, and get the job done! I am stoked!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
VERY VERY poor advertising will not work with IOS
on March 19, 2017
Posted by: JMF 24
from Illinois, United States
[This review was collected as part of a promotion.] Bought to get smart app and will not work with IOS
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Won't work with iPhone
on September 3, 2016
Posted by: NO TO iPHONE
from Chicago, IL, United States
[This review was collected as part of a promotion.] Washer is great. However, if you're an iPhone user forget about the great wifi remote features. They don't work at all with the iPhone version of the lg smart laundry app. They seriously need to fix this!!!!!!
Pros: Quality
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
washer not working
on April 24, 2017
Posted by: nothappyconsumer
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] I bought this washer 2 days ago and it won't turn on. I now have to have a repairman come out to see if they can get it to work. I will wait to see if my opinion of this product changes.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Washer works, network connection sucks !!!
on September 22, 2017
Posted by: compy
from Orange County, CA, United States
App to connect washer/dryer to home network is pathetic. Even LG's own techs, who have been out twice, cannot find out why it won't connect to my home network. DON'T BUY THIS PRODUCT.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
on August 22, 2019
Posted by: Thomvenus
from Houston, Texas
I would like to stack these 2 units washer an dryer in a closet up stairs, can you stack them?
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use and efficient.
on March 7, 2017
Posted by: PrincessF
from Bothell, WA, United States
[This review was collected as part of a promotion.] This washer takes less time and cleans clothes better. Love my LG Washer.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Worst washer and dryer set ever!
on July 12, 2020
Posted by: Kel13
from California
I am now stuck with this washer dryer set that I have had for four years now. The first year everything worked fine.. now it's a nightmare. The washer overflows into the soap compartments everytime I wash, so that I am forced to remove it from there and on the inside of the drum after every cycle. The dryer that came with it has a lint trap that doesnt fit properly, therefore my clothes and blankets catch themselves on it and twist up until they are ruined. The dryer also notifies me every week or two that the lint in the hose is at full capacity, so I am forced to take the dryer apart and clean that section out. I do empty out the lint trap after every load as well and it doesnt seem to help. The list goes on and on. I paid so much for this duo and I'm extremely disappointed of the performance on both! I deserve a refund
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2020
This is not the quality we would expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide an agreeable resolution or supply any missing parts. ^Daphane
Written by a customer while visiting lg.com