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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
1
Worst machine ever
on August 14, 2022
Posted by: Chefo
from New Mexico
This machine is terrible. I have tried every setting possible and none have washed or dried my loads successfully. Wash and dry is the worst thing ever created. 6 hours to wash 4 pairs of pants that came out extremely wrinkled and at least 2 sizes too small!! This unit was in my home when I moved in and would go in the dumpster if I had a choice. I'm in my 30s and washed my clothes for at least 20 years and feel like a stupid bachelor idiot that can't wash his laundry because of this horrible horrible machine. This is terrible
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 16, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Washer at a Premium Price
on November 6, 2014
Posted by: sbrown
from Kansas City, KS, USA
We love our new LG Washer. The Turbo Wash feature is amazing at how quickly it will do a load of wash, saving time, water and energy. The only complaint we have with the unit is the display screen is very hard to read. Items that are backlit by the LED can be read fine, but other items not backlit are very hard to read. Other than that, we love this washer. It's priced more than other washers but the features and hopefully the quality of the build will make up for it in the long run.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
like it but noisy
on January 10, 2015
Posted by: Betty 34
from The Woodlands, TX, USA
The washer makes a "clunking" sound when fills up with water.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very easy to use
on January 11, 2015
Posted by: redhead5839
from Florida
Had I known it would be this easy to use this product, I would have bought one years ago when it first came out.
The only thing is that some of the settings are not customizable, which is a drag. BUT, you can find ways around it.
All in all, it is a great machine, QUIET QUIET. I had to go to the laundry to see if it was on.
Well worth the money.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wife loves product
on January 29, 2015
Posted by: Katlee
from Canton, GA, USA
It has so many features, compared to our previous machine. Have not used them all yet, but will get there. So far no complaints.
Pros: Performance, Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Looks Great/ More than I expected
on January 30, 2015
Posted by: Calvin T
from Latta, SC 29565, USA
This washer and dryer is so quiet, uses very little water, clean cloth exceptional well, and look great as too.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Very noisy at filling otherwise quiet
on February 4, 2015
Posted by: Anonymous
During the water filling stages the water shut off banging echos through the kitchen like a sledge hammer. My plumber has an LG too and said it is machine not my plumbing. Otherwise it is good. Installer never left manual so I had to print one out. No warranty card either.
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding product
on February 6, 2015
Posted by: bod65
from Windermere, FL, USA
This is by far the best washer I have ever used, it has pretty much every function you would ever need, is extremely efficient and super quiet. Clothes come out super clean especially whites using the "whites" cycle.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com