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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
5
Awesome Washer!!
on December 11, 2020
Posted by: RobG805
from Lompoc, CA
[This review was collected as part of a promotion.] Had the washer for 5 years no mechanical issues, LG washer living up to it’s brand name.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on December 11, 2020
Posted by: CHlaundrypro
from Cincinnati
[This review was collected as part of a promotion.] This is my second washing machine since 2013. Despite cleaning the washing machine weekly, there is greasy brown mold in the door area of the washing machine. Im very disappointed, as it was an investment. Will be going for a European brand...
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED77CXAUA
on December 13, 2020
Posted by: Steve Q
from Keller,TX
[This review was collected as part of a promotion.] RV totally super big, Awsome picture, hook up was another story, no owners manual or any hook up wiring schematics. Be sure abs mark your wires but o ce hooked up great picture the co troller is super freaking cool It has a pointer on it.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Fits a king size comforter
on December 15, 2020
Posted by: Stranky
from Tifton, GA
[This review was collected as part of a promotion.] We’ve had this washing machine (older model) for over 5 years now. It’s been great and still doing it’s job! Only issue is the rubber ring that mold stained fairly quick and we have not been able to get that out. Another small issue was the drain pump recently stopped working, but LG had a tech out quickly and covered the repair in full. The drum is large enough to fit a king size comforter.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great luxurious look and best for home automation
on December 15, 2020
Posted by: N Patel
from Harrisburg , PA
[This review was collected as part of a promotion.] I bought this in 2018 and this is one of the high end machine has luxurious look and high performance. This is WiFi enabled and one of the best appliance for home automation. You can control loads from your phone , gives you alert when every cycle finish.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Works great when it’s working
on December 20, 2020
Posted by: JoshBr
from Bentonville, AR
[This review was collected as part of a promotion.] We have had several service calls for the drum working something loose and creating a knocking sound. Whenever this is fixed it works great, but it doesn’t always work
Pros: Style/Design, ease of use, Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 23, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Glen M
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer to replace an old Sears model two years ago. It has a 10 year motor warranty. Bought the extended warranty which has another 2 years left. Has functioned superbly. Has lots of settings. I only use a couple, though. Don't have a need to use the others so in that sense its over-engineered for me, but then the old washer had settings I didn't use either.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Flowerchild86
from Austin, TX
Verified Purchase:Yes
This washer has broken down on several occasions. It’s the mother board that keeps going out from what we’ve been told my mechanics.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com