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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Posted by: Jdub27
from Mason, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We recently purchased this washer to replace one that broke. From very first use we could recognize how much better the clothes came out. The cycles were faster and the Turbo wash action really made clothes come out better smelling and cleaner using same detergent. Much quieter that our 3 year old washer we had and clothes also rinsed better with less water remaining in the clothes. With them having less water our drying time has also been faster. Very happy with this vs our older LG washer we replaced.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Chris Just
from Tampa, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works perfectly, super clean clothes. We did have to replace the pump after 5 years but that was a 20 min fix.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LKrk
from Miami Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had problems with soap remaining in tub after completed wash (several times), spinning cycle not drying,movement, noise. If I did not have the extended warranty, I would not be happy
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: tlm10547
from Louisville, KY
Verified Purchase:Yes
Have only had for about a month and am still getting used to it. Definitely like not having an agitator and being able to wash comforters and other large items.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Suzyqt
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] WE have had to service it twice. Both times different parts were broken and needed replaced.
Second time out of warranty, hope it continues working without problems.
I should have bought the extended warranty
Washes well, wish itdidnt need so much service
Second time out of warranty, hope it continues working without problems.
I should have bought the extended warranty
Washes well, wish itdidnt need so much service
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Kiet
from Las Vegas,NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had the machine for 5years now. It’s been a very reliable machine for the family. With 2 very active kids, we do a lot of laundry at home. Machine looks great too. Customer is awesome.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: sese
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this to replace the same washer was only 5 years old but had broke. Appliance guy said they LG's don't work well if you fill them with heavy towels. I have reduced the amount of towels, will see how long this one lasts, so far so good.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: julie0133
from clarkston, mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this washer 5 years and only had one issue, which the repairman did a great job of fixing.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com