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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Posted by: Philly proud
from Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tech was good,he finished the job and cleaned work area .Our washer runs like new.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gma KT
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second LG front loading washer I have bought. I love the convenience and the one touch easy panel. The washer knows what to do every time.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Fred63
from Cornwall, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the washer 4 weeks ago cleans great and faster than our old LG washer. The only thing I still haven't been able to get to work is setting up the phone app. I have to let you know I haven't had the time to contact customer service. But I would tell everyone to purchase this washer even without the app working its awesome.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not good
on April 27, 2022
Posted by: CindyBee
from Hesston, Pa
Always stinks, even when let door open always. Seal area gets super gross. Fabric softener dispenses as soon as you add it or always full of water. No way to do just a normal load because you can't turn off turbo on cotton wash. Only lasted 4 years before the motor quit and getting repairs under warranty is next to impossible in my town. Will never buy another Lg.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 28, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Dizzle84
from Clovis CA
Verified Purchase:Yes
I have had my washer for quite some time now. Love how you have the ability to buy warranty packages within 7 years of purchase. Always loved front load washer. Maybe cause I grew up with them. Always thought it cleaned better if you can maintain it regularly. Overall love my washer and dryer.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Joanie H
from Naples, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our LG front loader washer 7yrs ago and we love it! It has a lot of features on it, some that I never use! Had to have our first service call on it recently and the LG customer service folks and the repair man who came were great! Very happy with our purchase!
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dogmom Life
from Peoria AZ
Verified Purchase:Yes
I bought this to replace an older model. Ease of use is going great no issues in using.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Homeowner Bob 2022
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in 2015 along with a side by side gas dryer. Both units have performed to expectations until recently. The motor died in the washing machine. I ran the nifty self diagnostics from the LG app which helped me decide what to do. Since the drive motor was under the 10 year LG warranty, their service technician came out and replaced it for free plus the cost of labor. The technician was very knowledgeable, very helpful, and very professional. Washer is back up and running smoothly.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com