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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Posted by: Washery
from Torrance CA
Verified Purchase:Yes
I bought 6 years ago and it performs well so far except some problems with spinning
Pros: ease of use, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Integrityblue
from Angola, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer washes well but there is no way to soak that I can find. Water collects in the rubber seal as with all front loaders and stinks. The light casts a yellow color that makes clothes look dirty and doesn't stay on long enough
Pros: ease of use, Quality
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG washing machine has been moved twice and still kept going just fine. This is a great for a big load of towels, rugs or a small delicate load. Always the same great performance. Only one service call was necessary and LG backed up their pledge for a ten-year warranty on the main drive motor. The LG repairmen that helped replace the
motor came quickly and diagnosed the problem right away. I was back to washing clothes in a matter of days. I plan to stay with LG because of their excellent product and great service support!
motor came quickly and diagnosed the problem right away. I was back to washing clothes in a matter of days. I plan to stay with LG because of their excellent product and great service support!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
First time this happens to my Family and I...
on October 5, 2022
Posted by: Remo disappointed from LG
from Cincinnati, Ohio
Verified Purchase:Yes
...unbelievable!!! We need to pay for the repair if the sensor that supposes to indicate malfunctions and the price of the repair of a sensor, no even some core part of the equipment is almost the price of the new washer... I felt tricked...
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 7, 2022
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: thegamn
from Concord, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had my washer motor and sensors replaced (within warranty). Techs were very professional and efficient
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Guy Sax
Verified Purchase:Yes
[This review was collected as part of a promotion.] The serviceman that provided our service was excellent.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Dolly7755
from Riverside, Ca.
Verified Purchase:Yes
The best washer I've had in a life time. Although finally needs a pump this washer Never fails a big family use
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bobbi Pollak
from 92025
Verified Purchase:Yes
Love this top-load washer! Replaced my LG front load that had an odor I couldn't get rid of no matter what I did or how often I cleaned the rubber gasket! This is a huge improvement! Very large capacity. Multiple settings, and wifi helps keep track of those, as well of when laundry is done! The only thing I didn't account for is how deep the tub is! I'm only 5' tall, and can't reach the things in the bottom after the load is finished :( I have brought a large pair of rubber BBQ tongs out to laundry room, and use them to help me grab the remaining items from the tub... problem solved. Love my new washer!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com