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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 355 reviews
5 Stars
243
4 Stars
44
3 Stars
13
2 Stars
10
1 Star
45
81%of customers recommend this product.
(
248 out of
307)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Posted by: Sgt_dad
from Tulare,ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Don't regret making this purchase. It is quiet, fast and smooth. Does not shake like my last machine.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bigdeal13
from Richland center wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with this purchase. It is way better then all my prior ones. Thank you LG
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Philadelphila Pa.
Verified Purchase:Yes
Customer wash machine is running normal again at normal full strength with no issues happened since April 2020 to install Jan. 2023
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Betty D
from Waxhaw, NC
Verified Purchase:Yes
It has been a week and our washing machine has not been mixed…. We have no ETA for a part, they have 1 of the 2 parts and still they don’t come and change it .
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy Cazzandra Galangco, LG Social Media, March 11, 2023
Thank you for communicating with us about your experience with your LG washer. It would be our pleasure to assist you and check the status of your case. Please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you with your queries. -Cazz
Written by a customer while visiting lg.com
Posted by: Rick RA
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been a good washer, good features for the price , so far so good!
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AKSD
from San Diego
Verified Purchase:Yes
easy to get help shipping for in warranty parts...
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hi! Thanks for the feedback, we're always more than happy to help! Be sure to let us know if you ever have any other questions or concerns. ^Ian
Written by a customer while visiting lg.com
Posted by: Antonio David
from Richmond Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had the washer for years now. Not long after purchase the door seals started to mold/mildew no matter how much I tried to dry it after washing. Also it leaks every once in awhile, still don't know why. Alot of money spent with LG products and have never been disappointed about a purchase from them until now
Pros: ease of use
Quality
2
Features
4
Value
2
Response from lg.comBy Tanisha, social/LG, June 29, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention. We will share this with the appropriate team for review. In the meantime going forward, Please contact us directly should you be interested in discussing some other available options https://www.lg.com/us/support/help-library. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Y Glass
Verified Purchase:Yes
i bought my machine 8 years ago and very happy. Motor just went and the service was superb and still under the LG warranty.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com