We got this washer machine a month ago, to replace my 17 year old washer machine. It is very quiet, the drum is huge and I can fit a lot of clothes at once. It uses little soap and it also saves water. I don’t know what all the cycles work and maybe there are too many cycles.
[This review was collected as part of a promotion.] This drier often doesn't dry clothes all the way. And when you set it to dry again it turns off early thinking they are dry. The steam function never gets used because it just makes Items wet in spots and the drier shuts off before it's dry. I woukd not buy this again.
Pros: Style/Design
Quality
3
Features
3
Value
5
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Their washers and dryer brake down once the warranty is over. They don’t last long. Cheaply made. I would never buy this brand again. Go with American brands.
Quality
1
Features
2
Value
1
Response from lg.comBy Tanisha, social/LG, May 17, 2023
We appreciate your honest feedback. However, We would like the opportunity to make you a satisfied consumer with your LG Washer and Dryer. We realize that what you need is a working appliance now. We appreciate your patience, and we know it may be wearing thin. Let's work together to get the resolution that you deserve. Please send us a message via our social media platform Facebook or Twitter using the handle @LGUSSupport, We will need for you to provide via a private message the serial number of your unit along with a good contact phone number so that we can look further into resolving this issue efficiently. Thank you for your cooperation, as we will be waiting to assist you. ~Tanisha
It works ok and cleans clothes well, but it recently started leaking every 3rd or 4th load and we cannot figure out the cause. Very frustrating in a laundry room with no floor drain.
Pros: Style/Design
Quality
2
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 7, 2024
Hey Tommy, let's find a solution here and get you back to drying your clothes without links. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo
Written by a customer while visiting lg.com
Customer Rating
5
working great, very presentable.
on October 15, 2024
Posted by: Bardhyl
[This review was collected as part of a promotion.] I bought the machines at last month, and I'm very satisficed with performance.