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Customer Reviews Collected from frigidaire.com |
Frigidaire - 18" Built-In Dishwasher with Stainless-Steel Tub - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 313 reviews
5 Stars
186
4 Stars
84
3 Stars
16
2 Stars
5
1 Star
22
88%of customers recommend this product.
(
252 out of
286)
Customer Reviews for Frigidaire - 18" Built-In Dishwasher with Stainless-Steel Tub - Stainless Steel
Customer Rating
4
Well built
on January 19, 2018
Posted by: 15fw
from N.E. Pa
[This review was collected as part of a promotion.] Very efficient. I rinse all dishes before placing them in dw to avoid larger food particles from recirculation. Dishwasher seems shorter than previous one we owned since I had to extend the bottom panel full length. Also side trim (plastic) is to short and doesn't conceal the sides well between door and counter.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect
on January 21, 2018
Posted by: jennn
from California, United States
[This review was collected as part of a promotion.] perfect size and fits a lot of items love it!!!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
A sorry excuse for a dishwasher
on January 23, 2018
Posted by: JBC60
from Linden, PA, United States
[This review was collected as part of a promotion.] I had a Frigidaire 18" dishwasher for 13 years, it was a great machine. Which is why I bought another one. Boy, was I duped. The new one is Tiny inside, holds about 1/3 the dishes the old one did. Has poorly designed baskets, with big holes for glasses to fall thru if you put them in the bottom rack. Has a very long cycle compared to the old machine, and cleans about half as well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreac Specialist , January 24, 2018
Hi JBC60!
Thank you so much for your feedback on your purchase. It is greatly appreciated.
In researching, it is not recommended to load any glass or cups on the bottom rack. When loading the dishwasher, you want to place any glasses or cups on the top rack for proper loading.
Also, the cycle length will vary, depending on the options that are chosen. Choosing extra options, can extend the cycle time. I really hope this helps!
Should you need any assistance at all, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Thank you so much for your feedback on your purchase. It is greatly appreciated.
In researching, it is not recommended to load any glass or cups on the bottom rack. When loading the dishwasher, you want to place any glasses or cups on the top rack for proper loading.
Also, the cycle length will vary, depending on the options that are chosen. Choosing extra options, can extend the cycle time. I really hope this helps!
Should you need any assistance at all, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Spacious for 18"
on January 25, 2018
Posted by: kjkslim
from WI
[This review was collected as part of a promotion.] I bought this dishwasher because it offered more space than others of equal size. Like it except for the tong spacing of the bottom rack. Too much of a gap between them so you can't put extra cups or other small items on the bottom.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact dishwasher
on January 26, 2018
Posted by: The Muffster
from Jamestown, NY, United States
New purchase to replace an old dishwasher - love it!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit
on January 27, 2018
Posted by: Chris79
from Massachusetts, United States
[This review was collected as part of a promotion.] I bought this as a replacement while upgrading my kitchen. Looks great and works great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Choice
on January 27, 2018
Posted by: Hueyman
from Joliet, IL, United States
[This review was collected as part of a promotion.] Purchased the FFBD1821MS model in December 2017. Dishwasher was packed very well for protection.This is my first dishwasher and needed a smaller unit for our kitchen remodel. Installation was simple and straight forward. The built in side brackets are an excellent idea for installation under countertops like granite/quartz where drilling into the countertop is not advisable. We use the dishwasher 3 to 4 times a week. All cycles and features work great so far. SS and painted finishes are a plus. I had read some critical reviews regarding the drying cycle but our dishes come out dry every cycle. Excuse the kitchen photos, trim work has not been installed yet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaking after two weeks
on January 28, 2018
Posted by: Jacobinnewyork
from New York, NY, United States
After just two weeks of purchase, it starts to leak... like a waterfall. When I choose heavy duty wash, the soap just keep coming out of the sides of the door.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 29, 2018
Hi Jacobinnewyork!
I apologize for any hiccups you have experienced with your dishwasher. In researching, I was able to see an appointment was scheduled for January 11, 2018. I was able to reach out to the technician for a status on the repair and was advised that they were advised by you to cancel the appointment for the repair.
Should you still need assistance with this matter, please reconnect with us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully- CiCi
I apologize for any hiccups you have experienced with your dishwasher. In researching, I was able to see an appointment was scheduled for January 11, 2018. I was able to reach out to the technician for a status on the repair and was advised that they were advised by you to cancel the appointment for the repair.
Should you still need assistance with this matter, please reconnect with us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully- CiCi
Written by a customer while visiting frigidaire.com