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Customer Reviews Collected from excaliburdehydrator.com |
Excalibur Electronics - 2400 4 Tray Starter Series Food Dehydrator - Black
Average Customer Rating:
4.2
Rating breakdown 30 reviews
5 Stars
20
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
21 out of
24)
Customer Reviews for Excalibur Electronics - 2400 4 Tray Starter Series Food Dehydrator - Black
Customer Rating
3
Too small
on July 6, 2022
Posted by: Too small
The trays in the unit are very small which I didn’t realize until it arrived because the dimensions are not posted in the description. And I feel like it’s less well made than the older units I have. I’m disappointed.
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
4
Great for beginners to dehydration + travellers
on April 30, 2015
Posted by: Josianne
from Victoria, BC, Canada
Gender:Female
I absolutely love this dehydrator - I got it in a period where I would often travel from my hometown to the town where I studied and I could easily bring it with along for the ride.
It is small which is less intimidating for a newbie to the dehydration wonders. I personally quickly got enthusiastic about dehydration and found it too small for my ambitions, resulting in much more work than if I had a 5-tray one which almost doubles the surface area.
The company is really helpful, at some point there was a problem in the ventilation system and they quickly helped us fix this.
It is small which is less intimidating for a newbie to the dehydration wonders. I personally quickly got enthusiastic about dehydration and found it too small for my ambitions, resulting in much more work than if I had a 5-tray one which almost doubles the surface area.
The company is really helpful, at some point there was a problem in the ventilation system and they quickly helped us fix this.
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
2
Must have received a lemon
on February 23, 2015
Posted by: Susie
from Wisconsin
Gender:Female
Purchased the Excalibur 4 tray in May of 2012; use it occasionally for mostly almonds. Love how they turn out. However, 1 year later, In July 2013 ordered replacement thermal fuse (heating element) for $16.22. Was easy enough to replace, however, now in Feb 2015 we need to order another! Love the size of the dehydrator for what I need, but frustrated when I have a batch of almonds in the dehydrator and it runs cold. I'm so careful to follow the manufacturers directions in the guide. Wondering if mine is a lemon or if others have this problem.
I would recommend this to a friend!
Response from excaliburdehydrator.comBy Service, February 27, 2015
Please contact customer service and explain the issue about the fuse blowing out 2 times. They can resolve the issue over the phone.
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
2
Not worth the price
on June 1, 2015
Posted by: Steve Dubois
from Montreal
Gender:Male
Bought this 2 months ago and it's already stopped heating. The first day I opened the box I was having problems with the fan hitting the mesh grill. There are plenty of people experiencing these problems and I'm not sure why they haven't been fixed yet. When it actually is functioning the thing works great.
No, I would not recommend this to a friend.
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
5
28.8 years and still going strong!
on September 16, 2017
Posted by: Jerky Man
from North Carolina, United States
Gender:Male
I received the 4-Tray dehydrator for Christmas in 1988, and have used it exclusively for beef jerky a minimum of two times per month since. (have a batch nearing completion as we speak)
The unit has ALWAYS performed perfectly and even though it appears a little rough for the wear, I can always count on it's delicious rewards!
The unit has ALWAYS performed perfectly and even though it appears a little rough for the wear, I can always count on it's delicious rewards!
THANK YOU, Excalibur, for producing quality that stands the test of time!!
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
3
Could Be Better, But OK As Is
on July 29, 2018
Posted by: Pepper Head
from CT
It's been a month now, and it's been a learning experience. Pro's: It's light, easy to store, easy to clean. It's Excalibur, so there's a good warranty and confidence that parts can be had should a need arise. Con's: The thermostat is garbage. At the low end, it's 10-12 degrees low (measured with Fluke digital meter). The closer you get to the 130 set point, the less the differential. On my unit, a hair below 130 yields about 123. A hair above jumps to 135. At 145 it was finally correct, as it remained to the 165 max. This is important as any jerky needs to reach such temps. The error on the low end isn't hard to live with, now that I know what temps are achieved at which setting. However, that research shouldn't be required. Given the low power of the heater & fan, it's necessary to rotate the trays as the drying isn't even. General comments: It's a well made plastic box with a reasonably quiet fan. My apt is a studio and the volume of the fan never disturbed my sleep or distracted from reading & such. The bottom is easy to clean with the shelves out, but a crumb tray would have been preferred. Final Thoughts: Glad to have bought it on sale. At full price, I would have been upset. If a timer is wanted, it can be purchased at the hardware store for a few bucks (unit only draws a few amps)
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
5
Just love it!
on November 11, 2014
Posted by: gcarisse
from Sherbrooke, QC, Canada
Gender:Female
I just love the fact that it is so tiny that it fits perfectly on the counter, making it great to use on a weekly basis, not just for harvesting time! Great to make healthy snacks and try new recipe.
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
4
Great Compact Machine
on December 27, 2014
Posted by: Mimi
from Montreal, QC, Canada
Gender:Female
Love this machine! Works quickly and the results are fantastic! Great price for my limited budget!
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com