| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Average Customer Rating:
4.9
Rating breakdown 16,061 reviews
5 Stars
14,436
4 Stars
1,263
3 Stars
190
2 Stars
68
1 Star
104
99%of customers recommend this product.
(
15,384 out of
15,617)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Posted by: Papaleut20
from St. Louis Missouri
Verified Purchase:Yes
Got this for Christmas and loved my first batch of cookies it made would recommend to a friend
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Disappointed
on July 16, 2024
Posted by: Zookiemom
from Michigan
[This review was collected as part of a promotion.] This was an exchange for a mixer that broke under warranty. Already having issues with this one.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, July 16, 2024
Dear Zookiemom,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282886327 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 282886327 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Anne
from Florida
Verified Purchase:Yes
This mixer is a decoration on my counter, as well as a great apppliance! I love the color and so does everyone who sees it. The mixer has saved me from mixing by hand or by the portable mixer. I have nothing bad to say as far as the functions on the mixer, I will be honest and say that compared to one I owned 22 yrs ago, the mixing bowl seems thinner and lighter and the splatter cover is flimsy.
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Thank you for contacting KitchenAid, Anne. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
love this product
on December 18, 2014
Posted by: glazekefir
from Morrisburg, ON, Canada
Verified Purchase:No
I have used this mixer for a few months and love it. It is easy to use. For me the only drawback is I find it heavy to lift. But this is also what keeps it sturdy enough for lots of use. There are many adaptors.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Mike
from Katy, Texas
Verified Purchase:Yes
This is the best mixer I have ever used... quiet and easily used...
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Overall great...Only one little thing bugs me
on August 4, 2013
Posted by: AK18
from Undisclosed
Verified Purchase:No
For overall use this mixer is great. It blends ingredients very well and very quickly. I love being able to use the dough hook, which was the main reason I bought this.
My ONLY problem with it is cleaning. Most of the pieces themselves go in the dishwasher, which is fantastic. My one problem with it is the plastic "splash guard" that comes with it. This does nothing. The paddle attachment seems to be perfectly calibrated to aim for the opening and if I cover that with my hand or foil, the flour manages to come out of the space underneath it, because that section doesn't have the lip that goes around the rest of the lid, for some reason. And since the main draw of this cover should be that you can pour ingredients in while the mixer is running, it makes no sense that you should have to cover three openings while trying to pour into one...I don't have enough hands for that. Since it needs to get on the bowl somehow, the space lines up with the mixer itself, which ensures that even if you manage to block the spout hole so that the counter isn't covered with flour, the entire mixer will be. I've actually poured a quarter cup of flour into the mixer while it's kneading bread dough and had almost the entire amount get kicked back out onto my counter. Losing half my ingredients raises concerns about measurements. And it's not like I've got the mixer on too high...I usually put it on the lowest setting in a vain attempt to avoid this. I've even tried short bursts in hopes that it doesn't get to its full speed but I'm still getting flour and milk kicked back at me.
Don't get me wrong. I still love my mixer. I'd just really like it if they designed a splash guard that actually works to go with it.
Pros: Convenient Features, easy to use, Innovative, most pieces go in the dishwasher
Cons: need to clean the whole kitchen after use
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Hef
from Staten Island
Verified Purchase:Yes
I received this for my shower and I absolutely love it. It had changed the way I bake and the things I bake! I love it and can't wait to get all the extra attachments that go along with it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Deb
from Knoxville Tn
Verified Purchase:Yes
Needed to move down to a smaller Kitchen Aid as I moved into a much smaller home/kitchen. Happy with this little mixer and the color works well in my new kitchen.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid