| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Average Customer Rating:
4.9
Rating breakdown 16,061 reviews
5 Stars
14,436
4 Stars
1,263
3 Stars
190
2 Stars
68
1 Star
104
99%of customers recommend this product.
(
15,384 out of
15,617)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Customer Rating
5
So easy. Saves time. Hands are free. Mixes better
on August 22, 2018
Posted by: TK1949
from Charleston, West Virginia
Gender:Female
[This review was collected as part of a promotion.] I have always wanted a stand mixer. I got a few weeks ago and have used it almost every day. I am eating healthier by making more low-carb foods from scratch. It is SO fast and easy. From cakes, muffins, meatloaf, bread to meringue— I love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Don’t purchase
on December 24, 2019
Posted by: Splashypuddle
from Pennsylvania
My hand mixer died during my last batch of Christmas cookies & still had pies to make. I ran out & saw a good deal on this mixer & decided to treat myself. What a mistake. The plastic bowl cover to prevent flying debris didn’t fit the bowl. Was a busy time so I didn’t get too upset. Next .... while mixing some batter, I realized that the bowl has a concave bottom that all the flour packed itself into & didn’t get mixed in with the batter. That really upset me as it defeats the whole purpose of having a mixer. It should mix, especially at the cost. At clean up time I tried to remove the attachment and it is stuck in place and can’t be removed. I’ve have never in my life experienced this of a kitchen aid product and am greatly disappointed. I now have no desserts & no mixer!
No, I would not recommend this to a friend.
Response from Kitchen AidBy Grosska, KASA, December 24, 2019
Dear Splashypuddle,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227637615 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227637615 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love at first sight
on March 9, 2024
Posted by: WPA.
[This review was collected as part of a promotion.] My wife love this mixer I bought in February for her. She had one that was 40 year it stopped working so in got her a new one. Love at first sight. I tried to fix her old one changed out the grease, gears were in great shape but the moter was just worn out.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Still Love My Mixer 3 Years Later
on July 1, 2025
Posted by: BoyMom32025
from Tennessee
Getting this mixer was a dream of mine and I finally got one. I have not had any issues with this product at all. I love using my mixer for all kinds of things from pasta making, mixing, cheese grading, etc. I have bought several attachments since and they are all very handy and work great.
I did have an issue with one of the attachments, NOT RECOMMENDED FOR THE DISHWASHER!! I learned that the hard way. I had put one of them in the dishwasher and it just kept having black residue and couldn't be fixed. Highly recommend double checking cleaning options for each items.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
The older models were better!
on July 7, 2025
Posted by: SuzyQ70
from St. Peters MO
I previously owned a kitchen aid mixer that I had over 20 years. Extremely sturdy machine never had a problem with it until it finally died. This mixer the attachments doy fit properly and stay secure while mixing. The cover shield that I bought with it doesn’t fit properly either. Very disappointed, very poor design. Not worth what I paid for it.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Gone down hill
on April 20, 2025
Posted by: Freedy1723
from Portland Or
I bought this mixer just over 1 year ago. It was a bought to replace the one we received for our wedding 15 years later. The mixer worked fine e for one month. Then the motor went. Kitchen Aid was quick to send a replacement. The replacement worked for about a year and the motor has gone out again. These mixers aren't built like they were 15 years ago. In my opinion they are beautiful, expensive, paperweights. Better off looking at other brands.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, April 22, 2025
Dear Freedy1723,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290127418 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290127418 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Features
on January 13, 2026
Posted by: Belle1
I have now had this since Christmas and I love it. I also purchased the shredding attachment and it makes the best salad and coleslaw. The bread I make every week comes out great.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great mixer
on May 13, 2026
Posted by: Shoe queen
This was to replace a 23 year-old mixer. I was lucky to be able to buy the exact same one I had, hopefully it lasts that long again.
Written by a customer while visiting Kitchen Aid