| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Average Customer Rating:
4.9
Rating breakdown 16,061 reviews
5 Stars
14,436
4 Stars
1,263
3 Stars
190
2 Stars
68
1 Star
104
99%of customers recommend this product.
(
15,384 out of
15,617)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Customer Rating
1
Broke already
on February 10, 2018
Posted by: Psmcpeak
from Kentucky
Gender:Female
I got this for Christmas, I used it a few times. Yesterday I tried to make sausage balls and it broke on the first turn. It appears the gears stripped. For the enormous price, it shouldn't break so easily.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Whisk Attachment Warped
on November 26, 2018
Posted by: Hcrusader413
from Dallas
Gender:Female
I have been so excited to recieve my mixer as an early Christmas present, but on the first use the risk attachment had become stuck and will not come off. I have spent at least two hours trying to remove it and it will not budge. Switching from the mixer to the Whisk originally was no problem at all and I'm incredibly unhappy that I have a defective attachment as with the price tag attached to this item, one would expect a quality product. I guess I know why it was on sale...
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, November 27, 2018
Dear Hcrusader413.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Artisan Stand Mixer Wire Whip. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212850971 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Artisan Stand Mixer Wire Whip. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212850971 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Didn’t know what I was missing
on November 28, 2020
Posted by: TerrieN
from Plymouth, MN
[This review was collected as part of a promotion.] I couldn’t believe what a difference there was between my old stand mixer compared to the kitchen aid. Makes baking so much easier.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Jim
from Texas
Verified Purchase:Yes
Every time I turn the mixer on, the tilt head pin vibrates out. It would appear the pin diameter is too small for the casting hole.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear Jim, Thank you for providing feedback about your Stand Mixer. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love our new Stand Mixer
on December 18, 2020
Posted by: LB2306
from Indiana
[This review was collected as part of a promotion.] I've been wanting one for years and finally made the move. It is a wonderful addition to our kitchen and home. Everyone is using it...including the 21 year old son. My husband use to own a bakery...he loves the tilt head and ability to just add ingredients like at the bakery!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Amazing!!!
on December 26, 2020
Posted by: Sleepy0067
from Sonora, California
[This review was collected as part of a promotion.] I can't believe I waited all these years to get one. So much time and energy wasted without one. Worth every penny. Bought the processor right after. Amazing!!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great Machine. Labors When Kneading Bread Dough
on December 9, 2023
Posted by: TomSA
[This review was collected as part of a promotion.] Love the machine. Our last one kept going for over 30 years before giving up the ghost kneading bread dough. Probably would have lasted another 30 if I kneaded by hand. The only reason I gave it a 4 is because the new one also labors in the kneading process. I've gone to doing it by hand after deciding this machine wouldn't last much longer than out of warranty if I did.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Attachments get oxidized
on September 17, 2022
Posted by: jfoc567723
from Altoona Pa
I bought this for my daughter when she got her first house. She always loved mine. The one thing I don’t like is the wire whisk attachment. It oxidizes after washing it. Before she goes to use it again she has to wash the whisk all over again because it’s all covered in black rust. I’ve had my mixer for around 15 years and mine does not do that.
Response from Kitchen AidBy saurbcl, KASA, September 19, 2022
Dear jfoc567723,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Wire Whip. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#261239199 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Wire Whip. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#261239199 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid