| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Average Customer Rating:
4.9
Rating breakdown 16,061 reviews
5 Stars
14,436
4 Stars
1,263
3 Stars
190
2 Stars
68
1 Star
104
99%of customers recommend this product.
(
15,384 out of
15,617)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Customer Rating
5
wonderful product....just love it!!!!!
on January 15, 2018
Posted by: nanamaymay
from Rutherfordton, NC, United States
Gender:Female
I got my mixer for christmas last year and just love it. I just bought the spiralizer, 01/15/2018. I have not used it yet but planning to soon, very soon. I recommend this product 100 percent.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Powerful mixer
on December 13, 2023
Posted by: Sabine66
from Stoddard, NH
[This review was collected as part of a promotion.] When my last multi appliance died after 23 years i was lost and restarted die a replacemen. I decided on this mixer and am so far very happy with it. I love making ice cream with it and it works great for beating and mixing all kinds of food. I still need to learn more about is features, hopefully during Xmas baking, before i can give it five stars 🙂👍
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Jamal
from Chicago, IL
Verified Purchase:Yes
I bought this Artisan® Series 5 Quart Tilt-Head Stand Mixer via Everything Kitchens about 3 months ago on November 26, 2016 for my wife who loves to bake. We were very excited to use it, since this is our first KitchenAid mixer ever. We used it in late December to make tiramisu and to make cookies and it worked fine. Today (February 11, 2017) we used it to make dough for bread (used 3 cups of flour for our recipes) and the bowl did not stay locked in place. So I thought maybe my wife did not lock the bowl in place all the way. But I found out that if I try to lock the bowl in place it will not lock but it will go loose and come out of the other side of the lock base. After we put the ingredients in and turned the mixer on, it started off okay, but then the bowl would begin to jump and get out of the lock. It seem to me that no one inspected this mixer and that the bowl base was not made correctly to fit the lock base. This machine did not meet my expectation and I am very disappointed with this KitchenAid Mixer. I will be asking KitchenAid for a replacement on Monday.
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Dear Jamal, Thank you for providing feedback about your Stand Mixer. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
So Disappointed!
on March 7, 2017
Posted by: Bethann
from Braselton, GA
I had a 4 1/2 qt. Kitchenaid mixer that served me well for many years. When it came time to replace it, I decided to go with a 5 qt. Artisan. I am so, so disappointed with it!. I never had an issue when mixing bread dough in my old mixer, but this new one practically comes to a standstill when the dough gets a little heavy. With my first Kitchenaid mixer, I always knew when enough flour was incorporated into the dough, but the new mixer does not mix it in well enough so I have to end up mixing the last cup or so by hand which defeats the whole purpose of having this larger mixer. It appears the quality of these newer mixers has dropped considerably.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear Bethann, Thank you for providing feedback about your Stand Mixer. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great appliance
on October 3, 2020
Posted by: Swingnsway
from Orlando
[This review was collected as part of a promotion.] We bought this to aide us with our covid baking projects. It has made them so much easier.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Make sure you scrub the bowl before using
on December 14, 2014
Posted by: Mynickname
from Clifton, NJ
Verified Purchase:No
I just bought it this weekend and rinsed out the bowl, with soap but did not scrub before use. I decided to go ahead with a double cookie batch since the bowl is so big. What a mistake!! My batter was black with dirt from the bowl! See pictures. I did go ahead and SCRUB the bowl after this and the second batch came out fine. What a waste of butter, cream cheese and flour. So far the mixing action is okay, but I'm pretty sour over the initial use.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
VERY Messy disappointment
on April 10, 2018
Posted by: Cookies&Cake
from Chicago, IL
Gender:Female
I was excited when I first received this mixer for Christmas 2017, since I love to bake. Sadly, I've found that unless I hand fold any and ALL dry ingredients under liquids and/or already moistened ingredients, the dry ingredients fly everywhere, even at the lowest speed, and even with all of the various mixing attachments. Same happens when adding additional wet ingredients -- must hand fold them under other ingredients, else everything flies everywhere! This mixer makes all of my baking projects take much longer to complete, due to having to hand fold in all ingredients. I never had to do that with my old Oster stand mixer. I considered purchasing the shield, until I read the many POOR reviews and that it only 'kind of fits' on the metal bowls and usually flies off.
I would like my new stand mixer to be functional, rather than just pretty for display. Perhaps KitchenAid would consider designing a shield that actually works, fits, and stays put on both the glass and metal bowls...? OR providing a LOWER Low speed, that will actually GENTLY stir ingredients. I highly doubt that this product design was ever properly tested.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
I like the tilt head and not noise when mixing
on January 23, 2019
Posted by: anita13
from Harris ,MN
Gender:Female
[This review was collected as part of a promotion.] Best gift my husband ever bought me. I have enjoyed using it . It works great and what i needed for my baking.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid