I received the Artisan Series 5 Quart Tilt-Head Stand Mixer for Christmas 2016. It is making a loud noise. The noise is so loud that it is almost unbearable. I previously owned a smaller Kitchen Aid for 24 years and never had a problem with it when mixing the same recipes. It was still working great but my husband felt that an upgrade was in order. I have tried to contact the help line a couple of times but keep having to hold. I also have done an online complaint and asked how to have it replaced but was told to call the helpline during the weekday business hours. Which is difficult since I work during the weekdays.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear Patty, Thank you for providing feedback about your Stand Mixer. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Every home should have a KitchenAid. I would be lost without mine.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Excellent mixer
on January 24, 2019
Posted by: PDM0660
from Florida
Gender:Female
[This review was collected as part of a promotion.] I have wanted a Kitchen Aid mixer for a very long time and I finally purchased one! I am so happy that I did! This is an excellent product that is very well made and very easy to use.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great product
on January 10, 2019
Posted by: Butterfly 1212
from Saranac Lake, Nee York
Gender:Female
[This review was collected as part of a promotion.] I’ve used this product to make cookies. Did a great job.
I received for Christmas. Have only used for cookie mixing a few times. I can't wait for Christmas to start really baking, no more hand mixing cookie dough! Yay
I have wanted a Kitchen Aid since I graduated from college and got married. Less than two years later I received my mixer as a gift from my husband and I could not be more impressed!
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Thank you for contacting KitchenAid, Lo. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.