| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Average Customer Rating:
4.9
Rating breakdown 16,061 reviews
5 Stars
14,436
4 Stars
1,263
3 Stars
190
2 Stars
68
1 Star
104
99%of customers recommend this product.
(
15,384 out of
15,617)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Customer Rating
5
My blessing
on May 3, 2021
Posted by: Mrs Schickchick
from Abilene, Tx
[This review was collected as part of a promotion.] I've really enjoyed my new mixer. I have carpal tunnel & it is such a blessing to be able to still bake with the help of my kitchenaid stand mixer. I love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Rae Sweets
from Indiana
Verified Purchase:Yes
Out of all the wedding gifts I recieved, this was my favorite gift. It makes everything easy to make and makes a simple yet bold statement as a countertop appliance.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Disappointing experience with my mixers
on February 5, 2025
Posted by: mixer88
from VA
I grew up in a house with a trusty KitchenAid mixer. We used it for everything, and to this day, it is a real workhorse. But one day I got married and friends gifted me a brand new KitchenAid of my own. KitchenAid 1 had trouble with the first batch of cookie dough . . . when the dough got thick at the end, it whined and barely turned . . . my mom's KitchenAid doesn't do that. KitchenAid 1 also dropped the mixing attachments pretty regularly. Unlike my mom's, it doesn't have a spring to hold attachments on. KitchenAid 1 ended up getting replaced after beating egg whites on high speed, and when I turned the speed down, it "popped" (I guess a gear broke) and it would no longer turn off unless unplugged. KitchenAid 1 went back to the company for the safety issue, and I was sent KitchenAid 2, a refurbished mixer. KitchenAid 2 has been no less disappointing. Both KitchenAid 1 and 2 drop attachments, since they did are no longer assembled with springs. 1 and 2 also run rough, as in they sound rough all the time, and have trouble with any difficult mixing. My husband took both mixers apart and said that the gears were pretty poorly adjusted. He adjusted KitchenAid 2 and it hasn't broken yet. He also added a spring to KitchenAid 2 so that the attachments would finally stay in. I'm not happy with KitchenAid 2, but I at this point I don't believe that a replacement would be any better. It's really frustrating when the KitchenAid I grew up with still runs great (although of course it has had a few worm gear replacements over the years). That thing could mix rock. Whereas I have had two "new" mixers that sound weak, are weak, and run poorly. I was really excited to get a KitchenAid of my own. My husband hadn't grown up in a house with a stand mixer and I told him it would be the best thing ever. I was wrong. What's sadder is that I was talking to a friend the other day about my mixer story, and she said that she also grew up in a house with a workhorse KitchenAid, bought a new one when she moved out, and says that hers always sounds like it's about to break and she babies it because she really needs to be able to use her mixer. It's really sad that people like us who grew up with these mixers and loved them are experiencing this. I would like to stay loyal to this brand because of its impeccable mixers!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, February 6, 2025
Dear mixer88,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288183548 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288183548 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Susie Mommy
from Hamburg,NY
Verified Purchase:Yes
I received this kitchen aid stand mixer for my birthday and I love it. I bake a lot and the mixer helps mix the batter throughly.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Gilda G
from Texas
Verified Purchase:Yes
I do love the appliance and consider it a permanent part of my kitchen. It has cut my preparation time in half. I like its sturdiness. I look forward to buying other attachments.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to use!
on April 17, 2021
Posted by: Sinka
from Michigan
[This review was collected as part of a promotion.] I’ve wanted one for 10 years and finally got one last month. I absolutely love it. It’s so easy to use too!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Pat
from Pearland, TX
Verified Purchase:Yes
Easy to use. Easy clean up. Best mixer I have ever owned.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Wonderful machine!!
on January 8, 2020
Posted by: DIPP
[This review was collected as part of a promotion.] I got this for Christmas and I just love it. I make yeast rolls and it was so easy to use.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid