| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Average Customer Rating:
4.9
Rating breakdown 16,061 reviews
5 Stars
14,436
4 Stars
1,263
3 Stars
190
2 Stars
68
1 Star
104
99%of customers recommend this product.
(
15,384 out of
15,617)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer - KSM150PSER - Empire Red
Posted by: Docrob
from New York City
Verified Purchase:Yes
I was very excited to purchase my first KitchenAid mixer. It's so stylish and has so many features, and besides, it's the one the chefs use on all the cooking shows I watch. But I'm not loving it as I expected. I almost regret having given away my mother's old (circa 1958) Sunbeam mixer--yes, it still works! That model had two sizes of ceramic bowl that rotated automatically as it mixed, and the motor and beaters were off to one side of the bowl. That made adding ingredients and scraping around the bowl as you worked very easy, although I'm sure by today's standards that would be considered a safety risk. The bowls were sturdy and easy to clean, and could be used for other purposes and even microwaved. This KitchenAid mixer has only one large metal bowl with a small pedestal that locks it into place. You can't rotate the bowl as you work. The pedestal is so small that the bowl is easy to tip over when it's not attached to the mixer. So you wouldn't want to use the bowl for much besides mixing on the machine, and working in the bowl after mixing is awkward and risky especially with liquids. And there's no smaller bowl for the little jobs. The motor is bulky and centrally placed, making adding ingredients around it difficult. There is a plastic feeding chute that you can attach, but that means you have to take it off every time you scrape and put it back on afterward, and it's one more item to clean, so I don't use it much. You basically have to stop the mixer and lift the motor and paddle every time you want to add something substantial. And the overly cautious instructions tell you to stop the mixer, unplug it, and unlock the motor and raise it, every time you scrape. Yeah, right! With the Sunbeam, you would decrease the speed and lift the motor a little after mixing, and whatever was stuck to the beaters would gently spin off into the bowl. Fortunately the KitchenAid paddle rotates itself around the bowl and is designed to be so efficient that you don't have to scrape as often, but it's still annoyingly inconvenient. The motor is much stronger than the old Sunbeam, and the dough hook and wire whisk attachments are great. And I'm sure eventually I will add the meat grinder and pasta roller attachments. But for the basics, this mixer is not the life-changing experience I was so looking forward to.
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Dear Docrob, Thank you for providing feedback about your Stand Mixer. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Kendra the cool
from Amehrst, WI
Verified Purchase:Yes
I had a different brand of mixer before which broke. Then I bought this! Should of just went with Kitchen Aid in the 1st place! Great product!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Brenda
from Norman, Ok.
Verified Purchase:Yes
This is perfect timing !! I used my new mixer for the first time last night making my famous chocolate three layer cake. What a NIGHTMARE!!! I do NOT want this mixer!! My dry ingredients went all OVER my kitchen and on ME, my floor, cabinets clean glassware--I want to return this mixer plus the extra bowl and beater and cover that I bought!! I literally cried...My cake batter ruined I cannot tell you how many washcloths I went through cleaning up cocoa powder mixed with flour baking soda and salt!! AND I DID have that worthless shield ON!!! Someone needs to phone me NOW!! 405-310-5164.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 30, 2017
Dear Brenda, Thank you for providing feedback about your Stand Mixer. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Natali
from New York, NY
Verified Purchase:Yes
I bought stand mixer six months ago. I mostly use it as a grounder.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Kelly
from Northern Ky.
Verified Purchase:Yes
I bought this for myself for Christmas. I have to say it's one of the best gifts I've ever gotten! All of my cookies and candy were so easy this year with my mixer!!!!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best Kitchen investment you can make!!!
on February 17, 2020
Posted by: DougS
from Atlanta, GA
[This review was collected as part of a promotion.] I've wanted a Kitchen Aid mixer for a long time. Mom had one, but never really used it to it's full potential. Told the GF I wanted one, and she said we didn't need it. Needless to say after going through the holidays with it she's in love. "Don't listen to me when I tell you not to get something" her words not mine lol.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Alexa
from Oklahoma
Verified Purchase:Yes
I am a home baker and had the same hand mixer for years. This is the best mixer ever. Batters and doughs take less time to make. The bowl design and splatter guard keep messes to a minimum. The different attachments have a multitude of uses. It is the best investment you can make for your kitchen.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Kenzie
from Greenville, SC
Verified Purchase:Yes
I absolutely love my Kitchenaid. It makes some of the most tedious kitchen tasks a snap, like meringues and whipping cream. It also makes traditionally simple recipes, like cookies and cakes, a breeze. I just add my ingredients and watch the magic happen. When I'm finished, clean-up is easy. There are an abundance of available attachments too.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid