brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - MFC-J4620DW Business Smart Wireless Inkjet All-in-One Printer - White/Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 277 reviews
5 Stars
127
4 Stars
73
3 Stars
38
2 Stars
19
1 Star
20
74%of customers recommend this product. 
(
198 out of 268
)
Customer Reviews for Brother - MFC-J4620DW Business Smart Wireless Inkjet All-in-One Printer - White/Black
Customer Rating
5 out of 5
5
excellent purchase
on August 25, 2015
Posted by: phonelady
from New Hampshire
Brought this printer because of the support I received on my fax/printer. Had another brand and was having trouble with scanning, when I called they said I could pay for support.
Just yesterday I changed internet providers and needed help with my Brother and on came a pleasant voice, switched me to a Apple person at Brother and they addressed the problem and fixed it. Maybe the initial price is a little higher but the voice on the end of the line helping you fix the problem is well worth it. I won't buy another brand because of that level of customer service.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great all-in-one
on October 22, 2015
Posted by: keywob
from Melbourne, FL
I'm very happy with it. It's one of a very few all-in-one printers that will do 11 X 17 sheets, and the only affordable, decent size one I've found. Haven't had a single problem.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Printer
on December 23, 2015
Posted by: Concrete
from CT
No problems and works as advertised. Always been pleased with Brother products and will buy from them again in the future!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
good printer
on January 16, 2016
Posted by: Loren
the printer is great but can't figure why at least once per week I have to fix my wireless connection as it goes "offline" for no discernable reason.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best Printer Ever!
on January 23, 2016
Posted by: PsychChar
from Pittsburgh, PA
I was hesitant buying a Brother printer and found this one on a whim. I loved the price and when I read other reviews it seemed amazing of a buy. Set up was a little tricky (I have never owned a wireless printer) but once it was set up no problems. This is truly the best printer I have ever owned. I've owned HP previously, but this printer is even better! It's quick when printing or copying. It is a college student's best friend for sure!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Replacement of earlier Model
on January 24, 2016
Posted by: Renata
I purchased this printer as the previous model was great.
This model the paper jams all the time.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Another Superb Brother Product
on May 12, 2016
Posted by: BRBear
from Los Alamitos, CA, United States
I currently have three Brother products in my home office. The MFC-J4620DW (color inkjet mfc), MFC-L2740DW (laser mfc), and HL-L2360DW (laser printer).
The MFC-J4620DW is a sturdy unit, capable of printing up to 11x17 format paper and cardstock (I have printed via the rear straight-through feeder up to 67# stock).
WiFi hookup is easy using WPS. Any WiFi hassles are handled quickly with the Brother Network Repair Tool.
As usual, the software integrates very well and gives you fine control over the printing processes.
My next task is to replace all my "Neat" brand scanners (desktop and portable) with Brother units.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
The absolute best
on May 13, 2016
Posted by: spurdie
from Bridgeport, CT, United States
We got this printer to replace our other. I could not ask for better and it is fantastic when it comes to ink as well. A superior product and the cost was a bargain as well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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