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Customer Reviews Collected from brother-usa.com |
Brother - HL-L2360DW Wireless -and-White Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,946 reviews
5 Stars
1,163
4 Stars
423
3 Stars
145
2 Stars
89
1 Star
126
85%of customers recommend this product.
(
1,601 out of
1,891)
Customer Reviews for Brother - HL-L2360DW Wireless -and-White Printer - Black
Customer Rating
4
great printer/scanner
on February 8, 2016
Posted by: AJKChgo
from Chicago
I liked the Brother HL2170 laser printer I already owned, but it needed a drum plus I wanted to be able to scan and print with the same machine.
So far I am really happy with the 2380DW. It automatically prints on both sides of the paper as well as scans documents/photos.
The wireless feature is great since I'm able to place it across the room from the computer in a spot that's easier for me to get at.
My only negative comments right now are that it's a little noisier than my previous Brother and I've gotten a "jammed paper" warning a few times when in fact there was no jam. I merely had to remove and reinsert the device that reverses the paper.
I would definitely buy it again!
So far I am really happy with the 2380DW. It automatically prints on both sides of the paper as well as scans documents/photos.
The wireless feature is great since I'm able to place it across the room from the computer in a spot that's easier for me to get at.
My only negative comments right now are that it's a little noisier than my previous Brother and I've gotten a "jammed paper" warning a few times when in fact there was no jam. I merely had to remove and reinsert the device that reverses the paper.
I would definitely buy it again!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Deep Sleep terrible feature
on October 4, 2016
Posted by: Also not happy
from Plymouth Meeting, PA, United States
Once printer goes into deep sleep it cannot be woken up sometimes randomly for hours. Extremely frustrating! When it does happen to work it makes decent copies.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very impressed, great price!
on October 21, 2016
Posted by: Living Large in Vegas
from Las Vegas, NV, United States
It is amazing how low the prices have gotten on these 3 in 1 printers. (When the drum finally gives out it is just as cheap to buy a new unit!). Works great. Everything worked fine without using the CD-ROM installation disk, but if you really want to utilize the scanner to it's potential, you need to install the utilities. (Windows scanner program will only allow one page per file and no PDF. The utility, Control Center 4, allows for the PDF format and multiple pages of scans for one file). The color LCD touchscreen is quite intuitive. I downloaded the iPhone app, Brother iPrint and Scan, and it works great, allowing you to scan on the machine and have it transferred to the iPhone. Printing from the iPhone worked also. So far, no negatives. Only possible concern is that after 12,000 copies you may need to replace the drum (some other manufactures have the drum and toner in one unit, though they are more expensive than the Brother toner only cartridges). For many folks, the unit will be obsolete by the time you hit 12,000 copies and it is better just to buy a new unit.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worst Wireless Printer Ever
on April 17, 2017
Posted by: tdcdtm
from New York, NY, United States
This printer refuses to remain connected to my wireless network!! I am constantly having to type in my very long WiFi password using their archaic method of up and down arrows after each and every print job.
If you're looking for a reliable wireless printer, DO NOT buy this one!!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Doesn't come out of sleep...
on May 4, 2017
Posted by: Trent89
from Elk River, MN, United States
I tally worked from our phones and laptops... now I can't get it to come out of sleep and every job gets suspended... help... connected to the same network and everything. Just bought the thing... when it works it works great...
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Great printer with one serious flaw
on June 3, 2017
Posted by: Nicknamealreadyused
from Raleigh, NC
If you don't use the printer for a day or so it goes off-line. You essentially have to reinstall it to get it back. I have another Brother that also does this. I have other printers on my network that don't do this. Clearly a Brother issue but all their troubleshooting points to the network.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent printer
on January 30, 2015
Posted by: Socalkdl
from Southern California
I was amazed at how easy this printer was to set up, even though I was setting up a new PC with...horrors...Windows 8.1 on it. My iPad immediately recognized it as well. Print was fast also. Very happy.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fantastic Value
on February 26, 2015
Posted by: BKWRM
from Pelzer, SC
I bought this because of its size and weight (needed a lightweight, compact printer/copier/scanner) and was willing to accept some trade-offs to get small size. Turns out I didn't have to trade off anything. It is quick, does two sided copying and is fine for scanning (though it could use a better software interface). I couldn't be happier with this machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com