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Customer Reviews Collected from brother-usa.com |
Brother - HL-L2360DW Wireless -and-White Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,946 reviews
5 Stars
1,163
4 Stars
423
3 Stars
145
2 Stars
89
1 Star
126
85%of customers recommend this product.
(
1,601 out of
1,891)
Customer Reviews for Brother - HL-L2360DW Wireless -and-White Printer - Black
Customer Rating
1
Looses its WIFI signal way too frequently
on March 28, 2017
Posted by: Brubakea
from Edwardsville, IL, United States
The printer works well but continually looses its WIFI and I have to take it back to the router and configure it wired, then I put it back and it works for a week or so and then looses its configuration again. I am only 50 feet from a strong router so the wireless card in the printer is way too weak or I got a lemon
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Wireless disconnects
on April 1, 2017
Posted by: Kainsc
from Summerville, SC, United States
I've had my printer a couple of months now. When the printer works, and not offline because it's disconnected from my Wifi that I set-up, it produces great copies. The few times I left e-mails concerning the Wifi disconnection, I'm told it shouldn't happen. Brother should try to connect verbally to the customers as communicating via on-line is not the most productive method. Please provide a phone number for customers to work around these issues. "Verbal" communication is by far the best tool for communication. Regards
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worst printer ever!
on April 2, 2017
Posted by: Michele4703
from Louisville, KY, United States
This printer is constantly "not found" by my computer. I cannot print in 5G so I have to switch to a slower network to print. I thought this was going to be a quick replacement for a previous Brother workhorse of a printer that's been discontinue but no such luck. I'll be calling customer service again when they open on Monday.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Cannot turn off sleep mode
on April 9, 2017
Posted by: JayBil
from Florida, United States
When in sleep mode, the printer does not wake up when data is sent over wifi. No option to turn sleep mode off.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointing
on April 12, 2017
Posted by: Prof K
This printer proves that you get what you pay for. It was inexpensive. The image quality is mediocre. Wi-Fi connection speeds are slow. The most frustrating problem is the printer goes into deep sleep mode and will not respond to print requests unless I turn it completely off and then restart it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Brother printer
on April 17, 2017
Posted by: dmalgeo
from Tacoma, WA, United States
The printer is great. HOWEVER, it often goes "offline" and the only way to fix this is to uninstall and reinstall the printer and/or reinstall wifi connections. I have to do this on average 1-2 times a month or sit and wait sometimes for days for something to print.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Hmmm! Not bad printing... one irritating problem
on April 26, 2017
Posted by: Mochasboss
from New Orleans, LA, United States
I like the printing, and I like the ability to use "everyday" printing density. HOWEVER, a real deal killer for me is: this machine CANNOT PRINT ENVELOPES WITHOUT OPENING THE BACK AND THE FRONT AND MANUALLY FEED ONE ENVELOPE AT A TIME! Say what! All the info said it would print envelopes, none of it said you had to physically go to the printer and twist its arm to do so. The negative comments about staying connected to your wifi are not necessarily printer problems, but having to load one envelope through the front feeder, and to retrieve the printed envelope through the manually opened, then manually closed back door: pure genius! At least let people know. If envelopes are never or rarely printed at your use, this is one great printer. If you print even just 2-3 envelopes a month, you will be buying a label printer!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Disappointed Again
on May 14, 2017
Posted by: Disappointed Once Again
from Virginia, United States
Large smudge along left hand side of page being printed.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com