| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5-Quart Tilt-Head Stand Mixer - Black Matte
Average Customer Rating:
4.8
Rating breakdown 1,856 reviews
5 Stars
1,651
4 Stars
155
3 Stars
26
2 Stars
9
1 Star
15
98%of customers recommend this product.
(
1,743 out of
1,777)
Customer Reviews for KitchenAid - Artisan Series 5-Quart Tilt-Head Stand Mixer - Black Matte
Customer Rating
5
AMAZING
on April 7, 2025
Posted by: nstinkyyy
from Illinois
[This review was collected as part of a promotion.] I love this mixer. The green is a beautiful accent in my kitchen. The attachments make doing just about anything a breeze. I inherited my old one, which was probably about 10+ years old, so this is my first new one!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love my mixer!
on May 31, 2025
Posted by: Sshazz
from Madison WI
I’ve had this mixer now for six years. It still works brilliantly! I’m still not the best of cooks, but I use this for many different things … like baking, kneading and shredding chicken.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
easy to use
on December 30, 2025
Posted by: Cook 51
from East Tennessee
Mixer is very easy to use. I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
very durable
on December 30, 2025
Posted by: Gracie
from Scarsdale, New York
I use this mixer at least 4 times a week for baking. I’m happy with the quality.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Heavy duty
on December 30, 2025
Posted by: 1dumbdog
Don't know why I waited so long to buy. I love my new toy.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Mixer is strong but the attachments chip easily
on December 30, 2025
Posted by: Ang
from New Orleans, LA
Overall, this is a very good mixer and it’s holding up well compared to my old faithful magenta KitchenAid that lasted me over 6 years. Performance-wise, I’m happy with it. However, I can’t give it five stars because the beater coating has already started chipping after only a few months of use. I bake about once a week, so this level of wear is disappointing. Knowing the beater needs to be washed regularly, I really expected it to be built to last longer—especially when the mixer itself feels so durable.
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, January 5, 2026
Dear Ang,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Flat Beater. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#374755826 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Flat Beater. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#374755826 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Paddle chipped
on December 30, 2025
Posted by: MoeJ
from Wheaton, IL
I love my new mixer but am super disappointed that the paddle already chipped. I just got this in the last couple months. Wondering if they’ll send me a new one?
I would recommend this to a friend!
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear MoeJ,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer flat beater. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374761022 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer flat beater. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374761022 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Very well made.
on January 5, 2026
Posted by: Big LG
This is an excellent product, far better than the cheaper off brand we had before.
Written by a customer while visiting Kitchen Aid