[This review was collected as part of a promotion.] We have owned this machine for nearly five years now , it was purchased to replace an LG washing machine that we owned for several years , with 5 children at home it has seen some very hard work ,LG washers can go the distance , its very well built and it will give us many more years
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great buy
on April 25, 2021
Posted by: NikkiMaria
from Kansas
[This review was collected as part of a promotion.] I’ve enjoyed my LG washer for over ten years now. I have not had major problems but the front loader is very convenient. However, if you have back problems I think it’s better than a top loader. The machine is very user friendly and has many settings to meet any washing needs.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
faulty engineering
on July 2, 2021
Posted by: cgracer
from texas
I bought this machine 5 years ago. Apparently there is a defect in the material (hard palstic moulding) with the tub assembly and it caused the counter weight on the botton of the tub to fail which caused damage to my machine.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] I bought the washer in 2015 and it is now 2021!!!! It has the best cycle options to choose from. I wash on a daily basis and must say that it has held up to my standards!! I am truly happy with this appliance!
Pros: ease of use, Features/Settings, Performance, Quality