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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
4
Alot of room
on December 13, 2020
Posted by: Chicnlitl1
from Nc
[This review was collected as part of a promotion.] I bought this because of its size and different areas of storage especially the fact I have drawers I can utilize for medication only
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Big and expensive with a way too little ice maker!
on December 13, 2020
Posted by: Hoffman97
from Fort Worth, Texas
[This review was collected as part of a promotion.] This is a very large refrigerator and I love the drawers and the door in door. But, the ice maker in it is insanely small! It barely makes enough ice to get through a hot days worth of cold drinks. The fridge itself, like I said Is crazy big, but it’s quite difficult to arrange/set up the shelves to make use of all of that space. If you buy one of these behemoths have it delivered and set up. You have to take the doors off (with water and ice in door this sucks) and you have to take out both of the drawers to get it in the house. Overall this took me almost 3 hours, and I’m pretty handy with tools. Then, you have to figure out how to get it to seal properly so it will make ice.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 11, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Convenient Features
on December 15, 2020
Posted by: NDSBIN
from Indianapolis, IN
[This review was collected as part of a promotion.] Have had our LG for 4 years. The quick access door and the chilling drawer are convenient. Fridge and Freezer space are more than roomy. Ice tray is small in this version. The no smudge black stainless surface is excellent! Have had a compressor failure, but LG promptly repaired under warranty. All in all has been a good purchase.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Love our LG fridge
on December 16, 2020
Posted by: vicjoc
from Niantic, CT
[This review was collected as part of a promotion.] We have had ours for almost three years and love it. We are having an issue with paint peeling off the door, however LG has a life time warranty on paint so they are going to replace the door that is peeling.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Customer Rating
2
So dissapointing
on December 18, 2020
Posted by: Broemsen
from San Antonio, TX
[This review was collected as part of a promotion.] I bought this refrigerator several years ago and within 4 years the compressor failed. This was fortunately covered by the extended compressor failure warranty the LG put into place, however, this did not initially cover the damages caused by the compressor failing. Since the ice maker is in the door, when the compressor fail the ice melted and poured through the door shorting out most of the functions within the door. It took me 4 months to get LG to diagnosed the end then agree to cover the repairs, and finally to repair the unit. And now I have a functioning fridge, but the door no longer lines up properly and I have no way of fixing it. LG will have to Institute some pretty significant changes to their customer service as well as blur quality control before I consider purchasing another one of their appliances.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 23, 2020
I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
on December 18, 2020
Posted by: Supralover
from Grand Blanc, MI
[This review was collected as part of a promotion.] We purchased this refrigerator almost 6 months ago and it has worked amazing. It's very versatile in storage options with the extra drawer. The black fingerproof finish is perfect with the grandkids around. It's style and function have been perfect in our home.
The only flaw has been that after about months 4, the ice cubes and water began to taste extremely salty. We changed the filter and put in a reverse osmosis water filter in the supply line and now that has been rectified.
The only flaw has been that after about months 4, the ice cubes and water began to taste extremely salty. We changed the filter and put in a reverse osmosis water filter in the supply line and now that has been rectified.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Excellent space!
on December 20, 2020
Posted by: molson606
from Hillsboro, OR
[This review was collected as part of a promotion.] Every feature is what we ever needed in a refrigerator
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
The cooling system out
on December 20, 2020
Posted by: ShaiAnnette
from Chattanooga TN
[This review was collected as part of a promotion.] I like the refrige , but the cooling system went out and I have lost food and I filled out info on line and I filled out the papers on it and put them in the mail on ,Dec 11,2020
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 23, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com