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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: jilmac49
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the refrigerator for a year now and I just love it. I can't believe I am that excited about a refrigerator. There is nothing about the refrigerator that I would change. So much space and easy access to all compartments. Thank you LG.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sinc
from Va
Verified Purchase:Yes
Fridge makes noise it has had to be serviced 8 times the compressor went out twice the ice wasn’t working and it will not keep the food cold it has all the bells and whistles but it is a piece of garbage. Lg has a class action lawsuit against them for this fridge. Don’t purchase you will be extremely upset. Look up all the reviews on this item
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: KATHYS66
from ST PETERS, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] WE LOVE THE SIZE AND CONVIENIENCE OF IT. SO MUCH SPACE!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dee8282
from Southaven, Ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my lg refrigerator about 7mths ago and I love it.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fred1995
from Helena
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased our new LG 2.5 years ago. Compressor went out no fridge for a week. Good thing we bought the extended warranty. Repair person said they order 6 compressors at a time due to this problem. Lost a lot of frozen food.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/.
If you have not, please complete a request for food loss reimbursement online at https://www.lg.com/us/support/reimbursement. If you have received other monetary compensation within a year, you may not qualify. We apologize for any inconvenience this caused. ^Daphane
If you have not, please complete a request for food loss reimbursement online at https://www.lg.com/us/support/reimbursement. If you have received other monetary compensation within a year, you may not qualify. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dave550y
Verified Purchase:Yes
[This review was collected as part of a promotion.] We loved it at first but it has broken down several times and is hard to get it repaired.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: GG_25
from York pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG features are a standout from their competitors !
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Barryk65
from Benton tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had the refrigerator for 4 years and the compresser went out and took 2 weeks to get it replaced under warranty.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com