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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: Anonymous
from Nesbit ms
Verified Purchase:Yes
Since I have bought this refrigerator, the compressor has gone out 2 times and the ice maker had gone out multiple time. Only had since 2016
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Margate, F
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was happy until it about 15 months after purchase my ice maker stopped working, and it is suggested that I need an entire door. How is it my fault that I have an electrical problem. Now my condenser was just replaced.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: KJ272
from Falls Church, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased my condo in June 2020 and the kitchen was completely equipped with LG appliances. I liked the design of my refrigerator and the fact the water and ice features were on the outside part of the left door. Unfortunately, the refrigerator failed in January 2021 and could not be fixed; it is in fact a model covered under LG’s class action lawsuit settlement. Overall I was very disappointed with how unreliable it was and that I unexpectedly needed to buy a new refrigerator so quickly after moving into my new condo.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com
Posted by: keno_virginia
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with frig for the first 4 years, then the water stopped working, following by the common compressor failure.
Pros: Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Zwillz17
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had the refrigerator for right around four years and have lost cooling twice. Both have been repaired under the manufacturers warranty, but it’s a huge pain and inconvenience to go through the process. Looks nice, spacious, but NOT WORTH IT.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Chris Ph
from Washington, DC
Verified Purchase:Yes
I bought this in December 2016. It was a nice refrigerator with a lot of room. I liked the double door where I can quickly access the milk bottle. The bad thing about this refrigerator was that the compressor failed after 4 years. I have to call LG to claim the warranty.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 24, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Fran234
from Culloden WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dream refrigerator, for sure! Roomy! So pretty! The “secret” door on the upper section is awesome!!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DWB1962
from Moreno Valley, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does everything you want from a refrigerator. Plenty of space inside. Nice compartments. Really keeps food cold. Cons-The doors should close a little softer. Ice maker clogs too often.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com