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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: BUTCHED
Verified Purchase:Yes
[This review was collected as part of a promotion.] THE COMPRESSOR GAVE UP TWO YEARS AFTER WE GOT IT HOME. THEN THIS YEAR A COOLING COIL FAILED. BOTH TIMES WE LOST ALL OF OUR FOOD AS IT TOOK SO LONG TO GET IT REPAIRED.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Linrayk
from Holbrook, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can remove every shelf, every bin and the pocket shelves on the doors. The center drawer is the best and the freezer has 2 drawers inside the freezer. Everyone that comes over admires all the features it has.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: NGLopez
from Friendswood, Texas
Verified Purchase:Yes
I brought this linear LG refrigerator in 2015. It has been repaired 3 times. Repaired 3 times, this fourth time I decided just to use the top potion. The bottom freezer performance was bad. I put a new ice dispenser and broke within 4 months. Replaced the circuit board.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Abdul5
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lack reliability. A lot of wasted food due to breakdowns
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Twbu
from Toledo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy you knew of compressor problem, I found this out the hard way.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Horrible
on May 8, 2021
Posted by: Nmoore
from Michigan
We've only had this unit for a couple of years and we've had so many issues. Now the compressor is shot and we have to wait 2 weeks for someone to come out and look at it. I expected better from a company that boast how great their products are. Fails advertisement for sure!
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mannie66
from Bethlehem PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having it for almost 4 year it’s a good refrigerator
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Beach House Butler
from Crystal Beach, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Besides the superb quality of LG, we knew we didn't want any other brand after having 60+ years of using most all other models over the years.
We purchased this refrigerator for our beach house and the convenience of the InstaView window, craft ice feature, dual ice makers, and water fill for pitchers, make this the perfect host for our 14 member family.
We purchased this refrigerator for our beach house and the convenience of the InstaView window, craft ice feature, dual ice makers, and water fill for pitchers, make this the perfect host for our 14 member family.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com