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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: jemick
from San Antonio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had this refrigerator now for around five years. It is a great refrigerator for entertaining: lots of space to store food and trays of food, and multiple storage areas. The quick access door is great for families to keep the main doors closed. It is bright, well-lit (until your LED lights go out), and easy to clean. The negatives: it is a lage refrigerator, so you must have the space and enough access for it to get into place. We have had work done on it twice, so we were very happy we bought an extended warranty. It was concerning because with all the bell's and whistles,, it did not warn us that it was not cooling. The ice bin is extremely small, so don't expect it to provide enough ice for your party or gathering. Besides our two service issues, part of the plastic covering is coming off and some led lights above the drawer have gone out, neither of which are covered by the extended warranty. .But overall, it's been a good refrigerator.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Kids05
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator 4-5 years ago. We love the features! When we had to have it repaired, they stood behind their product.
The tech that came out to fix it was professional and did a WONDERFUL job.
I would get a LG appliance again.
The tech that came out to fix it was professional and did a WONDERFUL job.
I would get a LG appliance again.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EF75
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge over 3 years ago had no real issues until now. Called the extended warranty insurance they came and it turns out the compressor went out. Had no fridge for 2 weeks.
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Jeffy Bug
from South Milwaukee Wisconsin
Verified Purchase:Yes
We bought this in 2016 and we had a problem so Anthony came out and fixed all of the problems.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fran25
from ID
Verified Purchase:Yes
I have had many issues with my fridge from the very beginning of my purchase. Have had it for 1-2 years.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dbarry
from Bulverde, teaxs
Verified Purchase:Yes
[This review was collected as part of a promotion.] In August I’d this year I will have owned the French door refrigerator for 5 years. The compressor had to be replace a year ago and it took over three weeks. Yes we were in the pandemic but also my husband had been in the hospital,for a month and came home to no food. Since then the ice maker has not been working. Finally got it replaced and it is still leaking. Waiting for replacement parts. My extended warranty is getting ready to expire. Guess the next thing that goes wrong I will put it to the road and but a different brand
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dissatisfied in White Blu
from White Bluff, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the refrigerator for three years. Thankful I bought the extended warranty. I just had to replace the compressor, the lines because the workmanship was nonexistent when coating the lines. The repairman flush the lines, but I informed me that the rust would continue and the refrigerator may last another year.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cfm03333
from Henderson
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few years ago and every 6 months to a year it breaks down. Good thing I bought the extended warranty, otherwise I would have been out of an expensive fridge within the first year.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com