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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: Myah
from Punta Gorda, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second LG refrigerator in 3 1/2 years. My first one lasted 18 months and could not be repaired. Thankfully I had the extended warranty. This one made it to just about 2 years and the compressor went. Luckily, this time it was repaired. Not sure why a refrigerator that costs what this did can’t last without issues.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lana Zlou
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our compressor went out in the first 5 years. We were without a refrigerator for over two weeks. It was replaced and a year later ice formed on the evaporator coil. The tech diagnosed it as a evaporator coil leak without testing for a leak. The ice melted off the coil while he worked on it and when he left it began cooling. It appears to be working now. Very inconvenient when refrig goes out or doesn’t cool properly.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Litlewoman
from Empire,Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy Access to freezer when you're disabled or a short person
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 2Whitakers
from Manteca, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far the best fridge we have ever owned! Very well-designed for everything we need to eat (fresh or frozen) in one place. Very user friendly. My wife LOVES it, and so do I!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Boat Anchor Trash!
on May 30, 2021
Posted by: UncleLarz
from Chicago
After 6 years of issues not cooking properly and 100’s of dollars in spoiled food I have decided to replace all my LG products with a different brand. I will never buy LG kitchen appliances again. Pure Junk and 1 star is over kill.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bell21
from Casa Grande AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few years ago and I love it! Would not change for anything else.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: YolV
from Garland Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Don an LG tech came to fix my refrigerator on time and knew what to do and fix it. A very responsible technician.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dukeegirl
from CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in 11/2017 and have had service 2x’s now. Same issue. Stops working. Lose all my food in it now 2x’s. For what I believe to be a newish unit I am very un satisfied with the unit.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com