 |
Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: Sippy64
from new oxford Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Every square inch was well thought out. Door in door feature is very handy.Ice maker is very nice fast and brilliant way to save space by keeping totally inside the door..The programmable center drawer is super convenient and is easy to change for your needs
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jcdoro
from Waterford, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to replace a refrigerator that I really liked and thought I would never find one I liked as much. Well, I was wrong. I bought this one and absolutely love it! It’s capacity is amazing and the small half door is great. Also, the ice maker is in the door so it does take room out of the refrigerator. In my opinion, LG makes the best refrigerators.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Disappointing
on February 28, 2020
Posted by: TessieT
from Upstate NY
[This review was collected as part of a promotion.] Good thing I had the 5 year warranty. This is the second major repair since I bought it. Love the door in a door feature and double drawers in the freezer. Ice maker too small and clogs up. HUGE problem with compressor. Even with warranty, had no use of the product for 13 days
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, February 28, 2020
We are sorry to see you have been having trouble with your refrigerator. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ and our specialists will be happy to look into it. ^CP
Written by a customer while visiting lg.com
Posted by: Anonymous
from CYPRESS, TEXAS
Verified Purchase:Yes
Compressor failed with no warning, lost food lost money out of my pocket. WARRANTY IS NOT ALL THEY (LG) STATES. This will be the last of the LG products I buy, just waiting on my dishwasher, microwave and stove to go now!
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, March 11, 2020
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Doc62
from Seymour, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our second LG 30 cu ft refrigerator. When we moved recently we had to leave the refrigerator. In our new house we were not happy with the refrigerator that came with it so a month ago we got the LG. This one has the outer door so you don’t have to open the full door. And also the chiller drawer. We love it. One if the main reasons is not only size capacity but the ice maker in the door and not taking up half of the left side of the Frig!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on October 6, 2020
Posted by: Doody123
from Katy TX
[This review was collected as part of a promotion.] Don't buy this garbage. it doesn't work. it will have a problem after a problem
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 7, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
on October 8, 2020
Posted by: Safuran
from Toronto
Bought this fridge 5 years ago and now it has to go in garbage. Two months before lg said it cannot be repaired
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 9, 2020
If your unit has been deemed unrepairable there may be an alternative resolution that can be offered. It there is a delay in timely repair, you could be entitled to have your case submitted for an alternative resolution. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Cooling system! Compressor gets clogged!
on October 11, 2020
Posted by: Shamir
from Agawam, MA
I bought this refrigerator 2 years ago and am absolutely disappointed that it is already broken due to a known cooling issue and compressor problem. Not worth the repair as it will be an ongoing issue. I tried replacing, but item is discontinued. Extremely frustrated and disappointed in quality and durability.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com