lg.com Customer Reviews Collected from lg.com
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6 out of 5
3.6
Open Ratings Snapshot
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product. 
(
733 out of 1,071
)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5 out of 5
5
This is the best refrigerator ever!
on June 20, 2015
Posted by: Anonymous
I love my refrigerator, the space is awesome! This is the best product ever.....please go get you one....LG for life!
Pros: easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best fridge-loads of organization & space
on January 14, 2016
Posted by: Sandigirl2515
from Arlington, TX, United States
We've been married for 37 yrs, have city home & lake house, altogether with total of 2 upright frzrs & 5 fridges ! This is the neatest, quietest & most spacious fridge I ever hoped to have! We cook a lot, actually never eat out, so this makes our kitchen & life so much better! Makes very little ice, but we use an extra tub in freezer.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Too fragile.
on November 4, 2018
Posted by: Abeybach
from Dearborn, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 2 weeks ago, and already it’s falling a part.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
3 out of 5
3
Value
2 out of 5
2
Response from lg.comBy CS Social Media November 5, 2018
Oh No! I hate knowing that your refrigerator is falling apart. To have bought this 2 weeks ago and already it’s not meeting your satisfaction is unsettling. If you will reach via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport I will be more than happy to help assist with this matter. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Great Features, Poor Quality
on October 29, 2019
Posted by: LSVVermont
from Vermont
Verified Purchase:Yes
We bought this fridge in December, 2014. We loved it and really liked all the features. Unfortunately it stopped cooling correctly due to compressor failure. The cost of the repair was very high so we've had to replace with a new fridge.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
2 out of 5
2
Response from lg.comBy ChrisCustomer ServiceOctober 29, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience cooling issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
This is a great product if you hate ice!!!!
on July 6, 2020
Posted by: Lynn Horrocks
from Oakley, Utah
[This review was collected as part of a promotion.] I still am blown away that LG would make such a huge refrigerator and such teeny tiny ice maker. A refrigerator of this size 30 cu ft. is obviously for a large family and doesn’t make enough ice for a 2 person household. Sad sad sad!!!
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaJuly 11, 2020
We are sorry to hear that your purchase did not meet your expectations. Your unit features Ice Plus. Ice production can be increased by approximately 20 percent when the freezer section is maintained at the coldest temperature for a 24-hour period. We are continuously working to improve the quality of our products. We apologize for any inconvenience this caused. Thank you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Some unhappy features of this appliance.
on March 11, 2016
Posted by: Jerri Hall
from San Diego, California, United States
[This review was collected as part of a promotion.] While I am pleased with the refrigerator some of the features are not consumer friendly, ie No light above the water in the door and when the new water filter is replaced it has a tendency to burst out the "water" all over the front of the unit, not a very good concept.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
ICE CUBES HAVE BAD TASTE
on February 15, 2016
Posted by: Lstuart1212
from Boynton Beach, FL, United States
[This review was collected as part of a promotion.] I HAVE HAD MY NEW BEAUTIFUL REFRIGERATOR FOR ONE MONTH. ICE CUBES STILL HAVE BAD TASTE. WILL THIS EVER GO AWAY????
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Dream refrigerator that became a nightmare
on November 16, 2017
Posted by: raindweler
from Auburn, WA, United States
[This review was collected as part of a promotion.] This was our dream refrigerator that became a nightmare
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceDecember 9, 2017
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/lgusa so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
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