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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: allen1
from arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works good so far but the door fit is very poor and the adjusters do not fix it.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ElmoT
from New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've only had it a couple of weeks but I'm very impressed so far. Everything's great.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jameslou
from Moore ok
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of the best appliances I have purchased in my lifetime
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
DO NOT BUY
on May 14, 2019
Posted by: John Ryan
from FLORIDA
This refrigerator looks amazing, and that's all its good for. LG should be ashamed of this product. It clearly can't not operate for more than one year. I purchased this refrigerator in June 2017 (LOWES) and the compressor went bad after one year. My only saving grace was that the Lowes employee who highly recommend and insisted I purchase the Extended Protection Plan (EPP). He said, trust me you'll be glad you did. And boy, was he right. The EPP was great, and they scheduled technicians right away. The LG service technician was also great, and said that the components they are using today are just plain garbage. Its too bad! I won't be buying another LG frig, or Samsung for that matter. The Lowes salesman said they are even worse. Now fast forward another year. Same issue for the second year in a row. The frig stopped working yet again. This is unbelievable, how can $2,000 dollar product only work for one year. It is totally unacceptable! LG you need to evaluate the product you're producing and have some darn QA.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, May 14, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're needing it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
The best all round refrigerator we have ever had
on May 14, 2019
Posted by: Raymond 1
from Vero Beach Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator a few weeks ago and wish I would’ve sooner
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Piece of Junk
on May 15, 2019
Posted by: PriorFan
from Alabama
We purchased this product in 2015. We were happy for it at first. After 14 months it stopped cooling. 2 months out of it's original 1 year labor warranty. I paid $325 to have it repaired through LG. 2 months later it went out again. After 2 more trips to my house the technician said that it was repaired. Now 2 1/2 years later on April 28, 2019, it is out again.
The first technician came out on May 3 and said it needed parts he did not have. He closed the ticket. I called and started the process over. They scheduled a repair for May 15, 2019. On May 15, I received a call that the repair would be delayed until May 24, 2019. After calling LG back I was told there was nothing that could be done until May 24.
In 4 years of owning this over priced piece of scrap metal I have lost all of my groceries 3 times. I currently own 4 LG products, but will never buy another one
The first technician came out on May 3 and said it needed parts he did not have. He closed the ticket. I called and started the process over. They scheduled a repair for May 15, 2019. On May 15, I received a call that the repair would be delayed until May 24, 2019. After calling LG back I was told there was nothing that could be done until May 24.
In 4 years of owning this over priced piece of scrap metal I have lost all of my groceries 3 times. I currently own 4 LG products, but will never buy another one
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, May 15, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Posted by: dmartinez
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] since my wife saw this refrigerator in the store she said I take it, now she is so happy that she only goes to the supermarket buying to fill it lol
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pemberley
from Huntsville, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been pleased with having an incredibly organized frig and freezer. I wish they had made the freezer compartment slightly larger and a little less frig, but overall I’m tickled pink.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com