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Customer Reviews Collected from lg.com |
LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator - Black Stainless Steel
Posted by: Helgs
from Camano island
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago. We love the layout. But we ended up putting lighting tape over the lights because they're way too glaringly bright.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Erig
from Worcester, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a month ago and still getting used to all of the great features. Love all of the extras. Plenty of freezer space including Pizza/popsicle tray and additional 2 slide out draws in freezer, Top 2 drawers have solid bottom so food doesn't spill out. Temp control draw to use as needed is perfect for quick snacks/meat drawer. The door in door is perfect and cuts down on opening the entire fridge.
Temperature control is fabulous and everything stays really frozen or refrigerated to the correct temp. Perfect organization features to keep everything in place. So happy I purchased this model.
Temperature control is fabulous and everything stays really frozen or refrigerated to the correct temp. Perfect organization features to keep everything in place. So happy I purchased this model.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Buynowbui
from Lenoir City , Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for our new built home. We love it. I would recommend to a friend.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Customer Service saved the day
on May 22, 2019
Posted by: jetsnew
from Richmond, VA
[This review was collected as part of a promotion.] I have had this fridge for 3 years 2 months and 20 days. All cooling ceased and the compressor was audibly running. I was infuriated by the potential $1000+ repair bill likely required to the point where I was picking out new models of any refrigerator that was not LG. I calmed down and called the customer service line and explained the situation. The agent exclaimed that it is much too soon (by a decade) for this kind of problem and she initiated the repair scheduling. The parts and labor costs will be covered completely. All one could ask for.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Still not cooling
on May 23, 2019
Posted by: MyLGEX
from Bel Air MD
[This review was collected as part of a promotion.] Our refrigerator is right at three years and about six months old. We have had an ice maker replaced and two new compressors and currently is not cooling. Waiting again for the tech to show up. We have lost many dollars of food in the process! Waiting for LG to replace our lemon!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy Chris, Customer Service, May 23, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Love all the space
on May 31, 2019
Posted by: EmoLele
from Bakersfield,ca
[This review was collected as part of a promotion.] Got it in January and I love it easy for my kids to grab there snacks & drinks & more
Pros: Style/Design, ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not easy to repair!
on June 4, 2019
Posted by: Unhappy999
from Dade City Fl
[This review was collected as part of a promotion.] The compressor failed after two years. There seems to be no end in the repair process. There is always one more thing to do to make it cool. Lg is willing to spend for repairs, but do not expect it to be replaced. They should have told us up front and we would have just cut our losses. Warranty seems to mean working on the appliance not making customer happy. More to come.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, June 4, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Runaccap
from Garner NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this fridge. It’s large, bright, perfect for our family.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com