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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Fiesty
from Smyrna, Ga
Verified Purchase:Yes
I was looking for quality product at a good price and found both in my LG refrigerator!8
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LilKis
from Cleveland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second LG of this type that we have purchased. Completely satisfied!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: floc
from Litchfield, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just what I was looking for good looks and sounds nice
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SINGO
from Philadelphia PA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] i have owned this refrigerator for 2 years with only 1 minor problem. a frozen ice maker simple fix. could only buy a 3 year warranty not 5. ??? my last fridge lasted 38 years. I don't think these new ones will last that long.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LeanneL81
from Mill Village, Pennsylvania
Verified Purchase:Yes
Love it, so efficient and pretty too. Our power was out for 43 hours and didn’t lose anything.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: saimash00
from Minnesota, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this as part of a Kitchen Suite Package and am more than happy with the features, but most importantly I'm SUPER IMPRESSED by LG's Customer Service.... THANK YOU LG (Life is definitely GOOD) :-)
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: siver
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible Product! we have been out of a refrigerator since July 2020 (6 months). The service has replaced the compressor three (3) times. Every part in both the freezer and refrigerator has been replaced.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Vista, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have have this product for 4 years and already had to replace compressor, and several other parts. It took 3 visits and over a 3 weeks with out the refrigerator. Also the black stainless finish it peeling off doors. Makes it look lie a cheap product!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com