 |
Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: MrsRECKLESS
from Casper, WY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this and had no problems for a few years. Now we have been without a fridge since August. It has been fixed once and then broke a week later. Still not fixed and no resolution so far.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
I am sorry for the issues you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Diane555
from South Windsor, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had our refrigerator for 4 years I bought it because of the black stainless finish, the door-in-door feature, lots of food storage space, LED lighting and other great features. The big problem??? The compressor blew after two years. We lost hundreds of dollars of food. Luckily we had bought the extended warranty. We had it repaired, but now in year 4, the door flap wont close correctly anymore, and cold air escapes causing the inner temp to rise quickly. The repairman said we really can’t fix it (blamed it on the leveling of the fridge - even though it has never been moved since we had it installed!) Every time we close our fridge now we have to manually close the inner door flap - which is a real pain!!!
Overall - the this refrigerator looks beautiful and has many nice features, but I wouldn’t buy one again because of the many repair issues we’ve gone through. In fact, I was recently sent a notice to join a class action law suit because so many people are having problems with it. So obviously it is a faulty product.
Overall - the this refrigerator looks beautiful and has many nice features, but I wouldn’t buy one again because of the many repair issues we’ve gone through. In fact, I was recently sent a notice to join a class action law suit because so many people are having problems with it. So obviously it is a faulty product.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 27, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bernadettegm
from Redwood City ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not recommended if you have small kids attracts prints everywhere and hard to get out but very spacious fridge
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Wayne RA
from Stephens City, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator as part of a complete appliance package. We really liked the interior layout of the unit, the space saving ice maker unit, and number of drawers in the freezer. We initially liked the black stainless steel finish, but later found that this is a plastic finish that easily chips and scratches along edges. The compressor has a 10 year warranty and it quit before the unit was three years old and it was difficult getting it replaced under the warranty based on where we lived.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 27, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Uncle Ray
from So Cal
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really enjoying our new LG. Depth is excellent and the storage space more than adequate.
Really like the lighting in the freezer compartment
Really like the lighting in the freezer compartment
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great space, great value the best investment so fa
on January 11, 2021
Posted by: TheHumbleOne
from Brooklyn, New York
[This review was collected as part of a promotion.] Since we had this fridge in my household, it is easy to clean, with so much room. Keep food fresh. My wife loves it
Pros: Style/Design, Features/Settings, Quality, easy to use
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Rdoger
from Ft Pierce, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great cooling and fast ice maker. Especially like the initially overlooked thin drawer under the lower drawer above the deep drawers. That drawer is real handy for egg cartons, lunch meats and cheeses.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hac1
from Epping,NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for 6 Months and has been great - easy to clean and energy efficient.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com